Trainings
Government employee training resources such as video tutorials and guides for the different topics related to statewide travel.
Guides and Videos
- Traveler Update March 2025
- QTCM March 2025 (Travel Coordinators can email us for a copy of this document)
- QTCM Q&A March 2025 (Travel Coordinators can email us for a copy of this document)
- Traveler Update June 2025
- QTCM June 2025 (Travel Coordinators can email us for a copy of this document)
- QTCM Q&A June 2025 (Travel Coordinators can email us for a copy of this document)
- Traveler Update September 2025
- QTCM September 2025 (Travel Coordinators can email us for a copy of this document)
- QTCM Q&A September 2025 (Travel Coordinators can email us for a copy of this document)
PowerPoint and Q & As from prior Town Halls:
- Car Rentals and Uber for Business Town Hall PowerPoint 8.12.2025
- Car Rentals and Uber for Business Town Hall Q&A 8.12.2025
- Conferma for Travelers Town Hall PowerPoint 9.25.2025
- Conferma for Travelers Town Hall Q&A 9.25.2025
- Introduction to Virtual Card Program Town Hall PowerPoint 06.2025
- Introduction to Virtual Card Program Town Hall Q&A 06.2025
- Lodging Town Hall Q&A 1.29.2025
- Lodging Town Hall PowerPoint 1.29.2025
- Southwest Airlines Town Hall PowerPoint 10.14.25
- Southwest Airlines Town Hall Q&A 10.14.25
- Travel Management Services Town Hall PowerPoint 4.8.25
- Travel Management Services Town Hall Q&A 4.8.25
- Travel Payment Services Town Hall PowerPoint 10.22.2024
- Travel Payment Services Town Hall Q&A 10.22.2024
- Virtual Card Number Town Hall Q&A 9.10.2024
- Virtual Card Number Town Hall PowerPoint 9.10.2024
- How Does a Travel Coordinator Add a User to Concur
- How Does a Travel Coordinator Add a User to Concur (Video)
- How to Change a User's Name in Concur
- How to Change a User's Name in Concur (Video)
- How to Deactivate a User (Video)
- Travel Coordinator 101
- Travel Coordinator Resources on STP Website (Video)
- Travel Payment Services 101
- Virtual Card Number Training (Video)
- Virtual Card Number Overview - 1:08 minutes to 3:48 minutes
- Summary of how the Virtual Card Numbers work for hotel booking - 3:48 minutes to 5:14 minutes
- Booking - 5:14 minutes to 10:38 minutes
- Changes and Cancellations - 10:39 minutes to 11:59 minutes
- Check-in and Check-out - 11:59 minutes to 14:22 minutes, then 16:03 minutes to 16:49 minutes
- Conferma App Overview 14:22 minutes to 16:01 minutes, then 16:50 minutes to 17:16 minutes
- Situation and Scenarios - 17:17 minutes to 20:24 minutes