Trainings

• Air Travel 101
• How to Book Air (Video)

• Car Rentals 101

• How to Add a Car or Hotel to an Existing Reservation

• How to Book an Electric Vehicle in Concur
• Rideshare 101

• How to Add a Car or Hotel to an Existing Reservation 

• Lodging 101

• Traveler Update
• QTCM March 2025
• QTCM Q&A March 2025

• SAM 4117 Guide
• Who's Who in State Travel

PowerPoint and Q & As from prior Town Halls:

• Lodging Town Hall Q & A 1.29.2025
• Lodging Town Hall PowerPoint 1.29.2025
• Travel Management Services Town Hall PowerPoint 4.8.25
• Travel Management Services Town Hall Q & A 4.8.25
• Travel Payment Services Town Hall PowerPoint 10.22.2024
• Travel Payment Services Town Hall Q & A 10.22.2024
• Virtual Card Number Town Hall Q & A 9.10.2024
• Virtual Card Number Town Hall PowerPoint 9.10.2024

• How to Set up 2FA 
• How to Set Up 2FA (Video)
• Traveler Resources on STP Website (Video)
• What to Do If Your Travel Has Been Rejected or Approved (Video)

• How Does a Travel Coordinator Add a User to Concur
• How Does a Travel Coordinator Add a User to Concur (Video) 

• How to Change a User's Manager in Concur (Video)

• How to Change a User's Name in Concur
• How to Change a User's Name in Concur (Video)
• How to Deactivate a User (Video)
• Travel Coordinator 101
• Travel Coordinator Resources on STP Website (Video)
• Travel Payment Services 101

• Assigning a Travel Arranger/Assistant

• Assigning a Travel Arranger/Assistant (Video)

• Completing a Concur Profile

• Concur Travel Demonstration Training (Video)

• Concur Pre-Trip Approval Guide

• Concur Troubleshooting Guide

• Concur Two-Factor Authentication (2FA) and New Password Policy UI FAQ

• Concur Two-Factor Authentication (2FA) User Guide 

• How Does a Traveler Request Access to Concur?

• How Does a Traveler Request Access to Concur? (Video)

• How to Add to an Existing Itinerary (Video)

• How to Assist or Arrange a Trip (Video)

• How to Cancel a Booking (Video)

• How to Change a Booking (Video)

• How to Clone and/or Share a Trip

• How to Clone a Trip (Video)

• How to Book Travel for a Guest Traveler as a Travel Arranger

• How to Book Travel for Other Employees as a Travel Arranger

• How to Finalize a Reservation to Avoid Cancellation

• How to Remove an Assistant (Video)

• How to Share a Trip (Video)

• Logging Into Concur

• Logging Into Concur (Video)

• Passive and Hard Stop Approval Information (Video)

• Rejecting and Approving Travel as a Manager (Video)

• Setting up a Profile in Concur (Video)

• Travel Management Services 101

• Travel Vacation Reassignment (Video)

• Virtual Card 101

• What is Concur? What is CI Azumano? (Video)