2024 Webinar Collaboration Series with Pacific ADA Center
Find the 2024 Webinar Collaboration Series with Pacific ADA Center recordings and resources here!

The 2024 Webinar Collaboration Series hosted by CCDA and Pacific ADA Center offers information for businesses to enhance access compliance and learn more about why the Americans with Disabilities Act (ADA) is important for business owners or operators. CCDA Executive Director April Dawson Rawlings and Pacific ADA Center Deputy Director of ADA Programs Jan Garrett were the presenters for the 3-Part 2024 Webinar Collaboration Series.
Part 1: ADA Opportunities for Small Businesses Webinar provided an overview of the ADA Titles, focusing on Title I (Employment) and Title III (Public Accommodations). They covered effective communication, physical accessibility, the role of service animals, and the interactive process between employers and employees with disabilities. Part 2: Disability Rights in Today’s World - Celebrating 34 Years of ADA and 25 Years of Olmstead celebrated the evolution of the ADA and several landmark court cases that have help solidify a path to accessibility for all. This part featured a live moderated panel that provided generational views of how the ADA has shaped what it is today and where it could be in the future. Part 3: Holiday Hospitality- Effective Customer Service for Customers with Disabilities covered customer service, focusing on accessibility for customers with disabilities during the busy holiday season.
The collaboration series with the Pacific ADA Center has provided educational videos and resources that can help businesses improve their understanding and implementation of the ADA. CCDA and the Pacific ADA Center are excited to announce that their collaboration will continue with a new series of webinars in 2025. Stay tuned for more opportunities to help provide a more barrier-free California for all!
2024 Webinar Collaboration Series Recordings:
Part 1: ADA Opportunities for Small Businesses Webinar | YouTube
Part 3: Holiday Hospitality- Effective Customer Service for Customers with Disabilities | YouTube