Enroll in CAL-Card Program
State agencies and local government agencies are eligible to participate in the State’s CAL-Card Program.
All questions regarding the enrollment process should be directed to U.S. Bank (USB).
Agency employees inquiring about participation in the CAL-Card Program should verify if their agency is already enrolled by contacting the agency’s Program Administrator (PA), Purchasing Office or Accounts Payable. State agencies granted purchasing authority by the Department of General Services (DGS) may also reach out to their Procurement and Contracting Officer (PCO) or Purchasing Authority Contact (PAC). These resources will assist in determining if your agency is already enrolled. If the agency is enrolled, they should contact their agency’s Program Administrator to request establishing a CAL-Card account under their program.
If the agency is not currently enrolled, the enrollment application is submitted to the CAL-Card Program contractor and card issuer USB following the stages below. Contact information for the enrollment process can be found under NEW PARTICIPATION (ENROLLMENT) REQUESTS at CAL-Card Contractor Customer Support as well as on the Request to Participate Form indicated in Stage 1 below.
The application process takes thirty (30) to sixty (60) days, depending on agency needs and agency responsiveness to USB requirements. Implementation of a CAL-Card Program in an agency can take four (4) to six (6) weeks for a small agency or eight (8) to twelve (12) weeks for a large agency depending on number of cards and if the agency has more complex technical needs. From submission of the State/Local Agency Subsidiary Agreement to receipt of cards, an implementation can take seven (7) to nine (9) weeks for small agencies and eleven (11) to fifteen (15) for large agencies.
State agencies under a purchasing authority delegation agreement with the Department of General Services must acquire Purchasing Authority Unit Certification.
Note: State Agencies serve the entirety of the State of California whereas a local government (publicly funded) agency serves a specific location or region in the State of California. See CAL-Card FAQs for more information.
Enroll in the CAL-Card Program
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Stage 1 - Agency Completes Participating Document Package
- Reviews CAL-Card Participation Agreement (PA) 7-20-99-42, Amendments (if applicable) and User Instructions posted under Attachments on the State’s Cal eProcure website.
- Submits Request to Participate package to USB with required completed documentation as listed below:
If you are a... You submit... State Agency - Request to Participate Form*
- State Agency Subsidiary Agreement following the State Agency Subsidiary Agreement Instructions found as an Attachment in
Cal eProcure - W-9 Form
- Know Your Customer - Required Information Collection Form
Local Agency - Request to Participate Form*
- Local Agency Subsidiary Agreement
- W-9 Form (as required)
- Three (3) years of current audited financials
- Know Your Customer - Required Information Collection Form
*Refer to Request to Participate Form for submission instructions.
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Stage 2 - USB Confirms Receipt of Package and Conducts Review
- Contacts agency within three (3) business days to confirm receipt of package.
- Completes contract/credit review process within twenty (20) business days (assuming receipt of complete package of required documentation).
- Designates a credit limit for the requesting local agency which is required to undergo a credit underwriting process.
- Signs State/Local Agency Subsidiary Agreement and returns signed copy to agency.
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Stage 3 - USB Provides Enrollment Documentation and Initiates In-Person Contact with Agency
- Completes an intake form for Implementation Project Manager (IPM) assignment.
- Provides implementation/enrollment documentation to agency for managing account setup and cardholder enrollment (to be completed by agency).
- Schedules an implementation meeting with agency, if required, to:
- Discuss Access® Online capabilities and agency needs,
- Obtain agency information to create Access® Online ID/password,
- Provide direction to program information on CAL-Card website, and
- Provide Access® Online web-based training passwords.
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Stage 4 - Agency Completes Enrollment Documentation and Training, and Establishes Agency Program
- Returns completed implementation/enrollment documentation to U.S. Bank.
- Reviews program information from the CAL-Card website.
- Develops internal CAL-Card policies, procedures, and training.
- Registers for CAL-Card Program Training Workshops.
- Completes Access® Online web-based training.
- Reviews Program Administrator Guide, Cardholder Guide, and Billing Official Guide (as applicable)
- Agencies new to FI$Cal complete FI$Cal P-Card (aka CAL-Card) training (State Agencies Only).
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Stage 5 - USB Instructs Agency for New Card Setup (Program Rollout and Account Issuance)
- Processes the completed implementation/enrollment documentation obtained from the agency, issues new cards as directed by agency, etc.
- Provides agency with Access® Online User ID(s) and instructions/references to set up and manage cards going forward.
- Assigns a USB Relationship Manager and Client Services Team when the Agency Implementation Process is completed.
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Stage 6 - Agency Sets Up New Cards
- Submits requests for new card accounts through Access® Online.
- Cardholder activates card within fourteen (14) days of receipt by calling the 800 number on the activation sticker.
FORMS
- Request to Participate Form
- State Agency Subsidiary Agreement following the State Agency Subsidiary Agreement Instructions found as an Attachment in Cal eProcure
- Local Agency Subsidiary Agreement
- IRS form W-9
Featured Links
- CAL-Card Program
- Benefits and Eligibility
- Implementing CAL-Card Program (Internal Agency Process)
- Training
- Frequently Asked Questions
- CAL-Card Activation