The Office of Risk and Insurance Management (ORIM) provides risk management and insurance services to state and other public entities on an ongoing or project-specific basis. Our goal is to assist agencies in managing exposures to accidental losses that result from general operations, employment, motor vehicles, property ownership and risk financing. ORIM oversees the equipment maintenance management program, defensive driver training, health and safety training, natural gas procurement, government claims and motor vehicle claims program, and the Governor’s Employee Safety Awards. Additionally, we provide emergency planning to DGS employees to ensure they are in a state of readiness should any unanticipated emergency or disaster occur.

The Motor Vehicle Insurance Account program provides automobile liability self-insurance coverage to state employees who drive motor vehicles on state business. The Automobile Claims Unit is responsible for processing DGS tort and equity claims, subrogation claims, and motor vehicle accident claims involving state vehicles. 
Emergency Support Functions 

As the delegated lead for both ESF 3 and 7, the Department of General Services, Office of Risk and Insurance Management serves as coordinator and lead planner for these emergency support functions.


CA-ESF 3 (Construction and Engineering) 

The stakeholders participating in CA-ESF 3 support the State of California’s capabilities to minimize the impact of disasters and other emergencies (through all four phases of emergency management). This is achieved by providing coordination, collaboration, and resource identification related to construction and engineering activities. These activities fall into three core functional areas

  • Infrastructure Assessment
  • Debris Management
  • Infrastructure Restoration

Activities within the scope of these functions include conducting emergency assessments of damaged facilities and infrastructure; recovery, removal, recycle and disposal of debris; providing technical assistance to include engineering expertise, construction management, contracting and real estate services; and coordinating emergency repair and restoration of damaged public infrastructure, critical facilities and essential services.

CA-ESF 7 (Resources)

ESF 7 supports and coordinates the State-level activities of its stakeholders in the mission to protect life and property within California. ESF 7 stakeholders work within their statutory and regulatory authorities to effectively and efficiently coordinate an all-hazards approach to emergency response. ESF 7 also provides recommendations and subject matter expertise to Cal OES. During an emergency response, ESF 7 supports collaboration and unification of responsible entities in planning, procuring, ordering, sending, receiving, and mobilizing resources within each level of the Standardized Emergency Management System (SEMS). During emergency response, state departments and agencies retain their respective statutory authority, but coordinate within ESF 7 to uphold the mission of protecting life and property in California. ESF 7 is organized by core function units (CFUs). CFUs identify the significant functions or categories of support within the ESF. The CFUs for ESF 7 include emergency acquisitions, facilities, and critical assets. Unlike Federal Emergency Support Function (ESF) #7 - Logistics Management and Resource Support, ESF 7 does not address logistical issues unrelated to the core function areas listed above.

The Government Claims Program (GCP) processes claims for money or damages against the state. In general, anyone who wishes to file a lawsuit against the state or its employees for damages must first pursue an administrative remedy through the GCP claims process.

Insurance Services analyzes risks and the needs of state agencies to determine if insurance is suitable, purchases insurance which provides the needed protection for the lowest available costs, and administers insurance programs for client agencies.

The Natural Gas Services program (NGS) is the primary supplier of natural gas to state and local governments in California. The NGS program is available to any California “city, county, district, other local government bodies, and to any nonprofit hospital or educational institution that expends on public funds.” NGS provides services related to the environmental aspects of energy use, greenhouse gas regulations, renewable energy requirements, and similar programs affecting California's air and environmental quality. Along with its customers, NGS is taking active measures to be early adopters of programs and suppliers for transportation, electricity generation, and biogas developments in the domestic and national market. NGS also offers its customers natural gas information and consulting services.

The Statewide Health and Safety Unit provides safety education and training resources to assist agencies in complying with safety mandates and promoting a healthier and safer workplace. Our programs include Defensive Driver Training, Ergonomic Training for Trainers and the Governor's Employee Safety Awards. 


Office of Risk and Insurance Management

Department of General Services

707 Third Street, First Floor
West Sacramento, California 95605
Main Line: (916) 376-5300