Travel Management Services
Government employee resources on travel management services for official state business.
The Department of General Services (DGS) offers a completely managed travel solution through the state’s contracted Travel Management Services provider (TMS), and only authorized travel agency. For information, forms, guides, and contact information please visit the TMS travel portal.
Government travelers participating in the DGS Statewide Travel Program can make reservations for airline tickets, car rentals, rail, and guest room accommodations via Concur, the online booking tool, and/or, by calling (916) 376-3989 or toll-free at (877) 454-8785 Monday - Friday from 7:00 a.m. - 7:00 p.m. with after-hours services available outside of normal business hours. For government-business travel arrangements via the Concur online booking tool, please visit www.concursolutions.com.
Benefits
- Access to state-contracted negotiated rates, fees, and lodging discounts
- Dedicated travel agents for all your travel needs
- After-hours’ service for any last-minute changes
- Centrally billed travel expenses and reconciliation process
- Real-time management tools for reporting and data consolidation
- Centralized travel management and travel policy enforcement and support
- Training and education workshops
Transaction Fees
The DGS Statewide Travel Program offers a simplified fee structure for travel management services.
Service/Description |
Online Transaction Fee |
Agent Assisted Transaction Fee |
Air/Rail/Car/Hotel*
|
$ 4.50 |
$ 10.25 |
Hotel and/or Car Only Reservation |
$ |
$ 10.25 |
Virtual Payment for Air, Car or Hotel Reservations |
$ |
$ |
After Hours (Per Call)**
|
N/A |
N/A |
*Flat fee for booking any combination of domestic or international air, rail, car, and hotel.
The Statewide Travel Program (STP) is proud to announce the offsetting of $5 transaction fees. Effective December 2018, the STP is now offsetting all hotel/car-only reservations and virtual payment transaction fees to agencies who are in compliance with the program. DGS hopes to continue to offset additional transaction fees in the future as compliance levels continue to increase.
Resources
Travel Management Services (TMS) Contract
Concur Travel Booking Tool
To access training videos, User guides, or view Concur training dates, visit Concur-Travel-Booking-Tool-Training-Guides
Travel Payment Services
Your department is required to utilize the Central Travel Account (CTA) to pay for all of your travel and travel-related expenses. For more information, visit the Travel Payment Services Overview page.
iBank Reporting Guides
- iBank Reporting will be replacing Grasp
- Guides coming soon
Grasp Reporting Guides
- Date Filter Definitions
- Dashboard
- Dashboard- Where Are My Travelers
- Emailing Reports
- Report History
- Run Report
How to Print an Invoice/ Travel Itinerary
Contact
Office of Fleet and Asset Management
Department of General Services
Sacramento, CA 95834
STP Help Desk: 916-376-3974