Top Ten Alleged Construction-Related ADA Violations
January - June 2017
 Rank Description Number of Occurrences Percentage
1  Parking: Number of spaces. Parking lot does not contain minimum number of accessible parking spaces. "Boost Your Business - Parking" on YouTube.  941  15.1%
 2  Parking: Parking Spaces. Existing parking spaces are not compliant; fading/blue paint or excessive slope. "Boost Your Business - Parking" on YouTube.  639  10.2%
 3  Accessible Route and Entry: Ramps. Curb ramps or entrance ramps are not compliant or non-existing.
"Boost Your Business - Ramps" on YouTube
"Boost Your Business - Curb Ramps" on YouTube
 629  10.1%
 4  Accessible Route and Entry:Routes to and from parking lot or public right of way are not accessible. May include: uneven surfaces or lack of detectable warnings. "Boost Your Business - Parking" on YouTube.  556  8.9%
 5  Parking:Loading zones/van access aisles are not compliant or non-existent"Boost Your Business - Parking" on YouTube.  422  6.8%
 6  Accessible Route and Entry: Routes to and from parking lot or public right of way are not accessible. May include: uneven surfaces or lack of detectable warnings. "Boost Your Business - Parking" on YouTube.  362  5.8%
 7  Access Within Public Facility: Access Height. Heights of surfaces such as counters, bars, or tables are not compliant. "Boost Your Business - Halls and Fountains" on YouTube.  323  5.2%
 8  General Violations: accessible features are not maintained.
"Boost Your Business - Tips and Resources" on YouTube
 239  3.8%
 9  Access Within Public Facility: Path of travel exists but is not designated, way-finding signs/symbols (or other) directional signage) are missing or not visible. "Boost Your Business - Signs" on YouTube.  221  3.5%
 10  Accessible Route and Entry: Door Hardware. Thresholds, handles, pulls, latches, locks, or other operating devices are not accessible. Kick plates. "Boost Your Business - Doors" on YouTube.  194  3.1%
   Total 4,526 72.6%

 

 Total Number and Type of Complaints Received
January – June 2017
 Month Federal State Pre-Litigation Letter Total
January 154 67 96 318
February 155 64 68 287
March 186 82 199 467
April 183 41 4 228
May 115 52 213 380
June 143 53 118 314
 Grand Total 936 359 698 1,994