Information Technology Careers

Provides strategic direction, guidance, and leadership to the Custom Application Solutions (CAS) section managers and staff to deliver innovative, secure, and sustainable technology solutions that align with the Department of General Services’ mission to deliver results by providing timely, cost-effective services and products that support our customers; Champion the CAS vision to empower programs with custom-built applications that streamline operations, enhance service delivery, and adapt to evolving business needs; Promote adoption of DevOps, Agile methodology, Microsoft Visual Studio, Microservices, Automation, and industry best practices to deliver high-quality solutions that directly advance organizational goals.

Establishes, implements, and monitors standardized, secure, and accessible application development practices, documentation protocols, and technical roadmaps to ensure consistent quality and maintainability of systems; Ensures development practices align with IT governance processes and policies within the State Administrative Manual, Statewide Information Management Manual, and IT Management Memos; Drive continuous improvement by incorporating lessons learned, emerging technologies, and industry trends into the development lifecycle—ensuring the CAS team is a model of innovation and excellence in public-sector IT service delivery.

Oversees the successful end-to-end implementation of application solutions by using hybrid-agile development practices, by ensuring effective communication with the project management office, project business analysis unit, security and privacy office, central test unit, and the data and analytics section, and by using data-driven decision-making; Ensures development and maintenance activities incorporate a customer-centric approach to deliver solutions that meet program objectives and provide an excellent customer experience.

Fosters transparent, collaborative relationships with organizational executives, program chiefs, ETS management, Enterprise Architects, and CAS supervisors; Maintains regular communication channels to ensure alignment on technology direction, priorities, and delivery timelines; Actively advocates for the CAS vision by communicating how custom applications enable DGS programs to fulfill their mission efficiently and effectively.

Leads, develops, and inspires the CAS workforce by establishing clear goals, performance expectations, and growth opportunities; Promotes a culture that embodies DGS Core Values—integrity, respect, excellence, and accountability—and ensure a safe, inclusive, and harassment-free work environment; Invests in professional development to build a skilled, adaptable team capable of delivering future-ready solutions.

Manages, directs, develops, fosters positive methods to promote staff retention and satisfaction, encourages team building, facilitates cross training, promotes continuous improvement, training, and provides continuous feedback and supervision, utilizing performance appraisals, staff time-off coordination and approval, and training for career development, and reviews the work of subordinate staff by communicating unit goals and objectives, establishing performance expectations, inputting, reviewing and approving/denying timesheets, managing staff requests for time off, maintaining adequate staffing, providing direction and information on OHR processes, and developing timely performance evaluations and training plans, in order to provide opportunities for training, promote upward mobility, provide guidance on personnel performance issues, to ensure equal employment opportunities and a harassment and discrimination-free work environment, utilizing Project Accounting and Leave, applicable bargaining unit contract provisions, the Personnel Operations Manual, DGS policies, procedures and guidelines, State Personnel Board and California Department Human Resources' laws, rules and regulations.

Participates in professional networks, educational workshops, and vendor forums to remain current on evolving technologies, development practices, and policy changes; Share acquired knowledge with CAS staff to strengthen team capabilities and reinforce the section’s role as a trusted, forward-thinking technology partner within DGS.

Monitors, collects, and analyzes cyber threat intelligence from various internal and external sources; Reviews and assesses the relevance and impact of cyber threats to the DGS's systems, networks, and assets; Prepares concise and actionable threat intelligence reports and briefings for senior management, providing insights and recommendations for proactive defense measures. Stay updated on the latest threat landscape, emerging attack vectors, and industry best practices to continuously enhance the DGS's security posture; Conducts proactive hunting activities to identify and mitigate advanced threats that may bypass traditional security controls; Utilizes advanced tools, techniques, and methodologies to detect indicators of compromise (IOCs), anomalous activities, and potential security incidents; Collaborates with the incident response team to investigate and respond to identified threats, ensuring timely containment and eradication.

Designs, configures, and maintains the Security Information and Event Management (SIEM) infrastructure to effectively detect and respond to security incidents; Develops and optimizes SIEM rules, alerts, and correlation rules to enhance the accuracy and efficiency of threat detection; Collaborates with cross-functional teams to integrate log sources and ensure comprehensive event monitoring across the organization's systems and networks; Conducts regular assessments and audits of the SIEM infrastructure to identify potential vulnerabilities and recommend necessary improvements.

Acts as a technical lead for the cybersecurity incident response team(CSIRT) and the Security Operations Unit, in handling the most complex and critical security incidents, providing guidance, direction, and support; Coordinates and oversees incident response activities, including evidence collection, analysis, and mitigation efforts; Collaborates with stakeholders from various teams, such as IT member from ETS, legal, privacy and management, to ensure effective incident response coordination and communication; Identifies lessons learned from security incidents and contribute to the continuous improvement of incident response processes and procedures;  Identifies areas for improvement in security operations, incident response procedures, and threat intelligence processes; Proposes and implements enhancements to security technologies, tools, and methodologies.

Collaborates with cross-functional teams to ensure security controls are properly implemented and monitored; Engages with internal stakeholders to understand their security requirements and address their concerns; Foster a culture of security awareness and education by conducting training sessions and workshops for junior staff, as well as other teams within DGS and ETS.

Performs other duties as assigned by the DGS Chief Information Security Officer,  including but not limited to, meetings with professional organizations, researching IT security trends and best practices, and staying  updated on the latest security threats, attack vectors, and tactics techniques and procedures.