Information Technology Careers
Enterprise Technology Solutions
Enterprise Technology Solutions (ETS) is composed of collaborative and supportive teams that innovate with cutting edge technologies, while preserving a positive work-life balance.
ETS Job Opportunities
Current/Recent Job Posts
Classification: Staff Services Manager I
Number of Positions: 1
Salary Range: $6,760.00 - $8,398.00 per Month
Position Summary: Plans, organizes, and directs the work of multi-disciplinary professional and administrative staff and is responsible for the oversight, and leadership over procurements, personnel, budgeting, invoicing, and training for the Enterprise Technology Solutions (ETS) office, in order to develop the operational need of multiple administrative functions.
- Manages and directs ETS Administrative staff responsible for ETS budget projections, monthly expenditures, personnel costs, invoicing, purchase, and personnel actions in order to support timely California Department of Technology (CDT) and Agency reports, submission of quarterly billing statements, vendor invoice approval and purchases, request for personnel actions, and make recommendations to ETS management, collaborates with other DGS units as needed to ensure an accurate and timely ETS budget, invoicing, purchases, and personnel needs are met.
- Supervises, directs, develops, and reviews the work of subordinate staff by communicating unit goals and objectives, establishing performance expectations, inputting, reviewing and approving/ denying timesheets, staff requests for time off, maintaining adequate staffing, providing direction and information on the Office of Human Resources (OHR) processes. Develops timely performance evaluations and training plans; implements opportunities to promote upward mobility by providing guidance on personnel performance issues to ensure equal employment opportunities and a harassment and discrimination-free work environment; utilizes applicable bargaining unit contract provisions, State Personnel Board (SPB) guidelines, and the policies and procedures found in the DGS Personnel Operations Manual (POM) and DGS/ETS expectations.
- Manages the processing of daily FI$Cal requisitions for Information Technology (IT) and non-IT purchases, assigns IT procurements, reviews and approves FI$Cal requisitions and purchase orders, tracks and monitors purchases. Provides ETS management with weekly status reports in order to maintain timely renewals tor applications, software licenses, and hardware refresh to ensure procurements are dispatched on a timely basis and in compliance with ETS standards and policies.
- Directs and leads administrative and process improvement projects in order to improve processes and timeliness for the various administrative functions in ETS by collaborating with ETS staff and other units to ensure the unit operates efficiently and business needs are met utilizing project management best practices, Microsoft office, and ETS's established policies and procedures.
- Collaborates with the Business Services Unit (BSU) and the Real Estate Services Division (RESD) in the future planning of cubicle workspaces for ETS employees and management in order to maximize the workspace available and to ensure compliance with the Americans with Disabilities Act.
- Represents the CIO and ETS on budget, procurement, and personnel matters as needed by attending meetings and forums in order to provide recommendations, updates, and stay informed on information related to ETS; ensures accurate and current information is disseminated to all managers and staff, as appropriate.
Final Filing Date: April 2, 2024
Classification: Information Technology Manager I
Number of Positions: 1
Salary Range: $8,849.00 - $11,857.00 per Month
Position Summary: Responsible for planning, organizing and directing the activities of the Enterprise Services team, which provides enterprise wide services to all Department of General Services (DGS) offices.
- Provides direction, guidance, and leadership to the Enterprise Services Supervisors and subordinate staff by planning, organizing, and directing the daily activities of the staff in support of the design, development and maintenance of DGS' enterprise service offerings delivered via cloud based, configurable platforms in order to meet DGS' business goals and objectives, to ensure, procedures and processes for IT management are in compliance with DGS policies.
- Establishes and participates in ETS' technology strategic planning by managing the business operations of the section through recommendation, development, implementation, and enforcement of ETS policy, standards, processes, and procedures, and providing oversight and planning for the section's budget and contract management in order to provide support in meeting the department's goals and objectives in accordance with IT best practices and state requirements.
- Develops and analyzes performance and capacity reports related to software solutions by utilizing project management, communication and negotiation, in order to optimize efficiency and implement the appropriate IT business solutions, in accordance with executive direction, IT governance processes, and IT policies and procedures, to ensure in compliance with DGS guidelines.
- Coordinates interdepartmental project activities and resource needs with fellow Section Chiefs and programs in order to deliver effective new solutions for DGS customers, leveraging cloud based platforms, to ensure project management best practices are in line with DGS strategic goals.
- Review feasibility and technical design documents in order to determine soundness and comprehensiveness of analysis, and pertinence of the platform and solution selected to ensure effective delivery of new solutions for DGS customers.
- Writes and provides oversight to staff in the development of procurement contracts and interagency agreements including all required documents, in order to produce statements of work and vendor evaluation criteria and guidelines, to ensure effective use of resources, in accordance with IT and procurement policies.
Final Filing Date: April 5, 2024
Classification: Information Technology Specialist II
Number of Positions: 1
Salary Range: $8,130.00 - $10,893.00 per Month
Position Summary: Serves as a highly-skilled and independent specialist responsible for managing the most complex, sensitive, and highly visible special projects pertaining to procedures, strategic planning, program, and organizational needs. This position interacts with high-level DGS executives, agency and program staff, program customers, and external stakeholders and is responsible for the oversight of all phases and aspects of project management, and system development life cycles (SDLC) to ensure efficient, and effective delivery of project objectives.
- Serves as Senior IT Project Manager on the most complex, sensitive, and highly visible projects, by implementing and applying industry standards, principles, methods, and techniques in order to manage all Project Approval Lifecycle (PAL) and required Project Management deliverables such as Project Management Plans, subordinate plans, schedules, and reports, utilizing the California Department of Technology's (CDT) Project Management Framework and DGS' Hybrid Agile methodology Project Management tools to ensure successful delivery of project objectives in accordance with applicable laws, regulations, policies, standards, and procedures.
- Serves as technical Scrum Master on the most complex IT projects by facilitating and mentoring Hybrid Agile teams including Project Managers, Business Analysts, Developers, Architects, Product Owners, Test Analysts, and end users on the State and departmental Project Management and Scrum methodologies, in order to keep the project team on track, using Azure DevOps and other DGS standard tools to ensure adherence to the predefined project schedule, cost, scope, and the deliverance of the highest quality product.
- Serves as Contract Administrator managing, overseeing, and completing project related procurements by developing procurement documentation, such as Statements of Work, coordinating with the appropriate procurement teams, and leveraging optimum procurement strategies in order to acquire and manage project resources, and to ensure DGS and their customers receive the maximum benefit utilizing ServiceNow in accordance with the Procurement Division's established guidelines.
- Develops and implements new or revised best practices, processes, policies, and procedures related to Project Management, Scrum Master, and Hybrid Agile methodologies, by communicating impending changes to the team and training and mentoring coworkers in order to make process enhancements to ensure continuous improvement of ETS' project management practices utilizing Microsoft SharePoint and Teams.
- Plans and develops new customer initiatives for DGS' various lines of business by identifying the customer's business problem or opportunity, and collaborating with senior management in order to prioritize and define project scope, develop budgets, and schedule estimates to ensure timely completion of projects which adhere to organizational objectives, utilizing Customer Request Forms, CDT PAL documentation, and Project Charters.
- Reviews current IT system literature and participates in educational programs by attending professional organizational conferences, meetings, and workshops, in order to remain abreast of changes in industry practices and emerging technology trends, and to ensure that customers are served with appropriate technology utilizing training tools like Pluralsight and Udemy, research tools like Gartner and lnfotech to keep themselves informed.
Final Filing Date: April 10, 2024
How to Apply
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Create a CalCareers Profile
- Go to www.calcareers.ca.gov
- Click "Create Account / Log In" from the top navigation bar
- Click "Create Account"
- Complete all required fields
- Click "Create Account"
- You must be logged in for the following steps. If you are not logged in, you will be redirected to the login page.
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Determine Your Classification Level
- Review all specifications for each IT Classification at:
Information Technology Series
https://www.calhr.ca.gov/state-hr-professionals/pages/1400.aspx- Be sure to pay close attention to the Minimum Qualifications required for the classification you are considering.
- Tip: If you are a recent Grad with a Bachelor's Degree in an IT-related field, you likely qualify as an IT Specialist I. With additional years of experience, you may qualify at a higher level. However, our professional exam staff will make the final determination.
- Review all specifications for each IT Classification at:
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Take the Exam
- Click on the link below for the exam you are interested in.
- Review the Minimum Qualifications, Position Description, Examination Scope, and other important information from CalHR.
- Preview the exam by clicking the link under "Examination Information" (page 4-5)
- Take the exam by clicking the link under "Taking the Examination" (page 4-5)
EXAM LINK AND SALARY RANGE BY CLASSIFICATION:
IT Technician $3,896 - $6,233
IT Associate $4,651 - $8,238
IT Specialist I $6,139 - $9,932
IT Specialist II $8,130 - $10,893
IT Specialist III $8,961 - $12,009
IT Supervisor II $8,016 - $10,741
IT Manager I $8,849 - $11,857
IT Manager II $10,734 - $13,048
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Create an Application Template
- In CalCareers, click on "My Account" on the top navigation bar.
- Click on "Application Templates (STD678)" on the left navigation bar.
- Click "Create New Template" and answer all required questions.
- Tips:
- If you passed the exam, select "List Eligibility"
- ETS headquarters are located in Yolo County
- The "Duties Performed" section for each employment record should be accurate and complete. Putting "See Resume" is highly discouraged.
- Once your template is complete, you will be able to select it when starting a new job application. For each job application, you will be able to "Choose/Upload" any required supporting documents like your Resume, Statement of Qualifications, Supplemental Questionnaire, Transcripts, etc.
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Find Job Posts
- Current or Recent Job Posts for ETS are listed above.
- Tip: You can also search CalCareers using the keyword “Information Technology”.
- Jobs are only posted for a limited time, so check back often!
- The job post will contain important details and should be reviewed entirely.
- Click the link provided to view the Duty Statement.
- Tip: If a Statement of Qualifications (SOQ) or a Supplemental Questionnaire (SQ) is required, follow all provided directions.
- Current or Recent Job Posts for ETS are listed above.
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Apply for Jobs
- Click “Apply Now” at the top of the job post to begin your application.
- Tip: If you have passed the exam, you have eligibility to apply. Click “I have eligibility” and then “Apply For This Job”.
- You will be given the option to use the Application Template you created. Select it from the dropdown and click “Use this Template”.
- Review your application and make any changes/revisions needed.
- Tip: Step “4) Application Package” will list all forms and documents required in the Application Package. This is where you upload your Resume, SOQ, SQ, Transcripts, etc. as needed.
- Save & Review Application
- After reviewing your application, select “Submit My Application Electronically”.
- You will be contacted via email or phone if you are selected for an interview.
- You can view your Job Applications from “My Account” under “Jobs”.
- Click “Apply Now” at the top of the job post to begin your application.
Benefits
- Telework offered up to three days a week for most positions!
- Full Healthcare for you and your dependents
- Immediately start accruing 15 hours per month of Sick and Vacation, increasing over time based on years of state service. After 25 years, 24 hours are accrued monthly.
- State of California Retirement Plan! Learn more at calpers.ca.gov
- Employee Assistance Program offered at no charge which provides support and information during difficult times, as well as consultation on day-to-day concerns
About ETS
Brochure Available for Download: About ETS
This brochure is an introduction to Enterprise Technology Solutions (ETS), including the types of IT services we provide, salary levels, benefits, and how to apply for open job positions.
About ETS Services
Page Outline
On this page:
- ETS Job Opportunities
- How to Apply
- Benefits
- About ETS (PDF Brochure)
- About ETS Services
Contact Us
Department of General Services
West Sacramento, CA 95605
Need assistance?
call: (916) 376-3848
email: ETSCareers@dgs.ca.gov