ETS Job Opportunities  

Current/Recent Job Posts

Classification: Information Technology Specialist I

Salary Range: $5,297 - $8,570 per Month

Position Summary: Independently acts as a lead IT business analyst for complex IT system problems. Provides expert IT project business analysis and advice to project stakeholders by collaborating with ETS project managers and business partners to define technology scope and vision; identify project stakeholders and ETS resources' roles and responsibilities; resolve complex business challenges; research, review, and analyze the effectiveness and efficiencies of existing business processes; conduct interviews to gather user requirements; and present detailed business cases to Senior Management. Provides customer relationship services to DGS divisions and offices. Leads the intake process for new candidate projects throughout the project lifecycle. Provides project management support as an IT Project Manager on small to mid-size projects. Evaluates and researches IT procurement requests. Reviews application designs and plans, performs testing for IT systems, and guides testing related activities for the most complex IT systems.

Final Filing Date: June 1, 2020

Click here to view the job post

Classification: Information Technology Specialist II

Salary Range: $7,014 - $9,399 per Month

Position Summary: Assumes the lead responsibility in managing all of ETS’ Microsoft Office 365 service offerings. Performs technical analysis and research, develops strategies, develops presentations, and leads the development of Microsoft Office 365 governance materials by producing the DGS Microsoft Office 365 roadmap, product analysis recommendations, user adoption, and strategy plans, using various ETS best practices templates and processes, SharePoint Online, Office 365, Microsoft 365 Admin Center, and ServiceNow. Leads project implementations of Microsoft products by performing project management duties, conducting analysis, and coordinating user training for DGS programs in order to develop project management plans, schedules, status reports, user stories, risks, issues, presentations, training plans, and communications. Develops Microsoft product communication plans and materials. Develops and refines Microsoft product IT resources. Provides support and guidance for escalated Microsoft related customer incidents.

Final Filing Date: May 29, 2020

Click here to view the job post

Classification: Information Technology Associate

Salary Range: $4,013 - $7,108 per Month

Position Summary: Participates in all phases of the Software Development Life Cycle. Performs technical and system administration functions in support of the department's custom applications and along with software and documentation deliverables. Designs, develops, tests, and maintains new and existing custom applications for DGS using modern development standards, best practices, frameworks, and technologies (C#.NET, ASP.NET, RESTful APIs, HTML 5, CSS, Angular, Java-script, jQuery, UI / UX, Visual Studio, Team Foundation Server, BI, and SQL Server Reporting Services, MVC, WebAPI, Angular, MS SQL Server, ETL, SQL Server Integration Services (SSIS), JSON, TypeScript) in order to accurately deploy and document application enhancements and ensure developed software meets business requirements. Manages, maintains, troubleshoots and resolves code and data issues for DGS custom systems, associated databases, and all file transfers. Provides technical expertise during project and sprint planning. Participates in the development of project management plans, schedules, status reports, user stories, technical design documents, and incident logs. Evaluates, assesses, and remediates identified accessibility issues. Assists with the development, refinement, and implementation of department policies, and procedures.

Final Filing Date: June 1, 2020

Click here to view the job post

Classification: Information Technology Specialist II

Salary Range: $7,014 - $9,399 per Month

Position Summary: Acts as the team leader and subject matter expert on the enterprise firewalls and network infrastructure for DGS, leading the design, implementation, configuration, maintenance, monitoring, and administration of the enterprise Palo Alto Next Generation Firewalls and network infrastructure. Designs, implements, configures, and maintains network and firewall infrastructure across Enterprise and Cloud platforms. Collaborates with the Enterprise Network Architect in designing innovative network solutions. Develops and implements product and process improvements to the technology and physical network. Resolves network and firewall issues enterprise wide by providing expert technical support to the DGS Help Desk team and others.

Final Filing Date: Until Filled

Click here to view the job post 

How to Apply

    • Go to www.calcareers.ca.gov
    • Click "Create Account / Log In" from the top navigation bar
    • Click "Create Account"
    • Complete all required fields
    • Click "Create Account"

      • You must be logged in for the following steps. If you are not logged in, you will be redirected to the login page.
    • Review the Minimum Qualifications for the Information Technology Series: https://www.calhr.ca.gov/state-hr-professionals/pages/1400.aspx
      • Tip: If you are a recent Grad with a Bachelor's Degree in an IT-related field, you likely qualify as an IT Specialist I. With additional years of experience, you may qualify at a higher level. However, our professional exam staff will make the final determination. 
    • Click on the link below for the exam you are interested in. 
    • Review the Minimum Qualifications, Position Description, Examination Scope, and other important information from CalHR.
    • Preview the exam by clicking the link under "Examination Information" (page 4-5)
    • Take the exam by clicking the link under "Taking the Examination" (page 4-5)


    OFFICIAL EXAM BULLETINS:

         IT Associate ($4,013 - $6,464 per Month)

         IT Specialist I ($5,297 - $8,570 per Month)

         IT Specialist II ($7,014 - $9,399 per Month)

         IT Specialist III ($7,732 - $10,362 per Month)

         IT Supervisor II ($6,917 - $9,268 per Month)

         IT Manager I ($7,634 - $10,230 per Month)

         IT Manager II ($9,262 - $11,258 per Month)

    • In CalCareers, click on "My Account" on the top navigation bar.
    • Click on "Application Templates (STD678)" on the left navigation bar.
    • Click "Create New Template" and answer all required questions.
    • Tips:
      • If you passed the exam, select "List Eligibility"
      • ETS headquarters are located in Yolo County
      • The "Duties Performed" section for each employment record should be accurate and complete. Putting "See Resume" is highly discouraged.
    • Once your template is complete, you will be able to select it when starting a new job application. For each job application, you will be able to "Choose/Upload"  any required supporting documents like your Resume, Statement of Qualifications, Supplemental Questionnaire, Transcripts, etc.
    • Current or Recent Job Posts for ETS are listed above. 
      • Tip: You can also search CalCareers using the keyword “Information Technology”. 
    • Jobs are only posted for a limited time, so check back often!
    • The job post will contain important details and should be reviewed entirely.
    • Click the link provided to view the Duty Statement.
      • Tip: If a Statement of Qualifications (SOQ) or a Supplemental Questionnaire (SQ) is required, follow all provided directions.
    • Click “Apply Now” at the top of the job post to begin your application.
      • Tip: If you have passed the exam, you have eligibility to apply. Click “I have eligibility” and then “Apply For This Job”.
    • You will be given the option to use the Application Template you created. Select it from the dropdown and click “Use this Template”.
    • Review your application and make any changes/revisions needed.
      • Tip: Step “4) Application Package” will list all forms and documents required in the Application Package. This is where you upload your Resume, SOQ, SQ, Transcripts, etc. as needed.
    • Save & Review Application
    • After reviewing your application, select “Submit My Application Electronically”.
      • You will be contacted via email or phone if you are selected for an interview.
      • You can view your Job Applications from “My Account” under “Jobs”.

Benefits

  • Telework offered for most positions!
  • Full Healthcare for you and your dependents
  • Immediately start accruing 14 hours per month of Sick and Vacation, increasing over time based on years of state service. After 25 years, 24 hours are accrued monthly.
  • State of California Retirement Plan! Learn more at calpers.ca.gov
  • Employee Assistance Program offered at no charge which provides support and information during difficult times, as well as consultation on day-to-day concerns

About ETS Services

Managing DGS’ Active Directory by providing authentication and authorization to DGS information and resources, and providing support for Microsoft Office365. Managing virus scanning solutions and Nessus vulnerability management solutions, and monitoring enterprise Security Incident and Event Monitoring solutions to secure the DGS computing environment.
Building and supporting web applications on more than 150 different systems using advanced technologies such as AWS, Azure, DevOps, Rapid Application Development, and more. Building web apps with multichannel platform independent technologies, in both custom application development and industry standard Software as a Service (SaaS) technologies. The majority of new application development efforts are written using Microsoft-based technologies, as well as other related platforms like SiteCore, SharePoint Online, and Power BI.
Consulting with business partners to analyze and stay current on their IT related business needs. Collaborating throughout the Systems Development Life Cycle (SDLC) from initial project concept through the project’s release to production. Various technologies are utilized including MS Project, Balsamiq and others to help manage, monitor and provide excellent customer service.
Maintaining the onsite VMware virtual environment, cloud infrastructure, data and VM storage, and enterprise backups. This includes Azure, AWS, and all VMware products including vSphere, NSX, VROPS for VM infrastructure monitoring, EMC Avamar and Data, EMC VNX 5400 and EMC Isilon, and all virtual servers running on HP C7000 Chassis and HP BL 460 blade servers.
Building, configuring and patching desktops, laptops, and tablet computers utilizing technologies such as ServiceNow, Windows Operating Systems, Microsoft SCCM, Windows PowerShell, Dameware, TeamViewer, Active Directory, and VMware Horizon.
Providing enterprise wide services to over 3,500 DGS employees Statewide and an additional 2,500 users in the private and public sector. Administering, managing and developing new Software as a Service (SaaS) solutions using a variety of enterprise cloud-based platform tools. Supporting the ServiceNow core application, database, and workflow automation, plus developing custom workflow automation systems. Various technologies are utilized including SharePoint Online, FI$Cal, Power BI, Esri, Adobe Sign, ServiceNow, etc.
As technology evolves, the ability to share sensitive data becomes easier and it presents real risks to information confidentiality. To mitigate these risks, privacy specialists carefully craft privacy policies and implement infrastructure controls to protect the data and information assets of their organization. 
Information Security and Privacy is one of the fastest growing fields today. Information security specialists are critical in combating cyber attackers. The cybersecurity culture is always shifting and expanding, which means continually learning and developing new skills and utilizing innovative technologies to develop solutions in securing and protecting the data and privacy of California information assets.
Supporting the hardware and software for over 400 internetworked devices across 70 locations statewide for both wired and wireless networking. Supporting our on-premises Avaya VoIP system and our Palo Alto Networks next generation firewalls which is our first line of defense on the front-facing edge of our network. ETS’ technical environment consists of a network infrastructure that includes Avaya, Brocade, and Cisco network switches.
Managing various innovative IT projects and solutions as ETS works to continuously modernize programs throughout DGS. Initiating new projects with a project charter to establish authority and high-level scope. Working with business and technology stakeholders to further refine business needs using standardized processes and materials to ensure projects stay on schedule and quality solutions are delivered.
Maintaining, monitoring and patching enterprise technologies such as Window and Linux Server environments using tools such as Microsoft System Center Configuration Manager and System Center Operations Manager. Maintaining and monitoring Microsoft SQL and Oracle cloud databases, and supporting remote access solutions such as VMware Horizon Cloud and Microsoft Direct Access.
Performing software testing on a variety of DGS systems to ensure the highest level of application quality and customer satisfaction. Testers participate in both Waterfall and Agile methodologies and provide services for Commercial-Off-The-Shelf (COTS) and custom applications hosted locally or in the cloud. Work with business partners during user acceptance testing to ensure the final product meets their needs and is of high quality when delivered to production. Utilize a variety of tools including Team Foundation Server (TFS), Selenium, WAVE, JAWS, NVDA, Dragon, ZoomText, SQL Server Management Studio, and Oracle SQL Developer.

Page Outline


On this page:

  • Job Opportunities
  • How to Apply
  • Benefits
  • About ETS Services

Contact Us

Enterprise Technology Solutions

Department of General Services

707 3rd Street, MS300
West Sacramento, CA 95605

 

Need assistance?

call: (916) 376-3848

email: ETSCareers@dgs.ca.gov