ETS Job Opportunities  

Current/Recent Job Posts

Classification: Information Technology Associate

Salary Range: $4,013 - $7,108 per Month

Position Summary: Acts as second level technical support on DGS' IT systems, and is responsible for the administration, maintenance, and monitoring of the department’s network infrastructure. Administers the enterprise network infrastructure by configuring, maintaining, and monitoring network switches using network configuration scripts and web-interfaces to ensure reliable and consistent access to network resources in order to support the department's business functions. Resolves network incidents using troubleshooting skills to perform root cause analysis by documenting and implementing lessons learned, and presenting analysis to management and enterprise architects in order to prevent future occurrences of network incidents, and improve the reliability and security of network resources, ensuring support for department and programs’ business functions. Assists IT Specialist I network administrators by documenting network topology, infrastructure hardware and software life cycle standards, and processes and procedures; assists in analysis of project details for conformance with established technical and operational standard, and evaluates network technology and enhancements in order to increase efficiency and maintain consistency throughout the department, ensuring consistent practices within the network team. Tracks and records network equipment, and collaborates with ETS Administration Unit in the procurement of new technology and software.

Final Filing Date: October 27, 2020

Click here to view the job post

Classification: Information Technology Specialist I

Salary Range: $5,562 - $8,999 per Month

Position Summary: Acts as the project and technical lead on complex Geographic Informations Systems (GIS), working independently as a technical specialist in all areas of the software development life cycle by performing complex analysis of business requests, reports, geospatial databases, and configuration of desktop and web-based GIS software. Develops, implements, and maintains custom desktop and/or web-based GIS software solutions, analyzes geographical data using development best practices and technologies such as ArcGIS, Python, Javascript, and HTML in order to present data analytics in a visual map representation for DGS programs and external departments to ensure management is informed in the decision making related to asset locations for emergency and non-emergency planning, meeting state mandated guidelines. Performs complex data management procedures for GIS applications while managing, publishing, and administering map services utilizing SQL and Oracle databases. Facilitates cross-functional working sessions with business stakeholders and ETS technical teams and coordinates meetings and presentations with executives and staff to produce comprehensive, gap-free, technical system deliverables. Leads peer reviews for reporting and database solutions utilizing project management principles and tools. Defines, documents, and evaluates GIS software standards and requirements for security, accessibility, usability, and performance. Stays current on all policies and processes governing or impacting DGS businesses.

Final Filing Date: October 20, 2020

Click here to view the job post

Classification: Information Technology Specialist I

Salary Range: $5,562 - $8,999 per Month

Position Summary: Fulfills the duties responsible for compliance management, security policies and procedures development, and annual review and security assessment reporting. Acts as the Technology Recovery Coordinator by working with other Subject Matter Experts to develop and implement a DGS Technology Recovery Plan (TRP), providing leadership in the development of test plans, coordinating activities with required entities, and documenting test results and recommendations for addressing weaknesses, in order to present to management and agencies of control and to ensure TRP accuracy department wide, in accordance with SAM 5325.1/.2/.3, SIMM 5325-A, and NIST SP 800-34. Performs security incident management in collaboration with ETS personnel by properly implementing procedures throughout the phases of Identification/Investigation, Containment, Eradication, Recovery, and Lessons Learned, in accordance with DGS Information Security and Privacy Incident Management Plan, in order to ensure accurate and timely incident resolution Enterprise wide. Independently oversees security evaluations of DGS systems or applications by conducting and documenting security evaluations, performing and documenting risk assessments on major DGS systems/applications, documenting risk assessment findings in Plan of Action and Milestones (POAM), addressing remediation of risks, and regularly reporting to internal and external stakeholders in order to help DGS programs to achieve and maintain goals for risk management compliance, and reduce the impact to DGS and its customers, in accordance with applicable federal and state laws, regulations, and policies, and the Information Security Office (ISO) rules. Collaborates with ISO staff and management in developing and implementing security policies and procedures in order to assist with the enforcement of DGS IT policies, including security and privacy policies.

Final Filing Date: October 27, 2020

Click here to view the job post

Classification: Information Technology Specialist I

Salary Range: $5,562 - $8,999 per Month

Position Summary: Fulfills the duties responsible for implementation and administration of the Privacy Program in collaboration with the Information Security Office and other offices and units within DGS. Serves as the subject matter expert on privacy policy development, reviews and makes recommendations to update existing department wide privacy policies. Performs complex business process analysis to ensure enterprise systems and business areas incorporate privacy principles and requirements in accordance with state and Federal mandates, provides privacy training to all offices and units within DGS to ensure uniform understanding and implementation of department wide privacy policies. Reviews and updates existing processes for compliance with department wide privacy policies, identifying compliance issues and assists all offices and units within DGS with developing step-by-step procedures for remediation and compliance with DGS privacy policies in order to ensure successful implementation of the Privacy Program throughout the department. As a lead member of the DGS Security Incident Response Team for handling privacy incidents, completes all facets of the incident response, including but not limited to, conducting interviews, drafting reports, documenting lessons learned, and addressing privacy risks or issues in order to resolve incidents in a timely manner and from this data, identifies needed improvements in the design, implementation, and operation of the DGS privacy program. Develops and delivers issue papers, reports and presentations to all levels of management within DGS, providing guidance and recommendations with regards to applying privacy policies and guidelines.

Final Filing Date: October 28, 2020

Click here to view the job post

How to Apply

    • Go to www.calcareers.ca.gov
    • Click "Create Account / Log In" from the top navigation bar
    • Click "Create Account"
    • Complete all required fields
    • Click "Create Account"

      • You must be logged in for the following steps. If you are not logged in, you will be redirected to the login page.
    • Review the Minimum Qualifications for the Information Technology Series: https://www.calhr.ca.gov/state-hr-professionals/pages/1400.aspx
      • Tip: If you are a recent Grad with a Bachelor's Degree in an IT-related field, you likely qualify as an IT Specialist I. With additional years of experience, you may qualify at a higher level. However, our professional exam staff will make the final determination. 
    • Click on the link below for the exam you are interested in. 
    • Review the Minimum Qualifications, Position Description, Examination Scope, and other important information from CalHR.
    • Preview the exam by clicking the link under "Examination Information" (page 4-5)
    • Take the exam by clicking the link under "Taking the Examination" (page 4-5)


    OFFICIAL EXAM BULLETINS:

         IT Associate ($4,214 - $7,463 per Month)

         IT Specialist I ($5,562 - $8,999 per Month)

         IT Specialist II ($7,365 - $9,869 per Month)

         IT Specialist III ($8,119 - $10,880 per Month)

         IT Supervisor II ($7,365 - $9,869 per Month)

         IT Manager I ($8,016 - $10,742 per Month)

         IT Manager II ($9,725 - $11,821 per Month)

    • In CalCareers, click on "My Account" on the top navigation bar.
    • Click on "Application Templates (STD678)" on the left navigation bar.
    • Click "Create New Template" and answer all required questions.
    • Tips:
      • If you passed the exam, select "List Eligibility"
      • ETS headquarters are located in Yolo County
      • The "Duties Performed" section for each employment record should be accurate and complete. Putting "See Resume" is highly discouraged.
    • Once your template is complete, you will be able to select it when starting a new job application. For each job application, you will be able to "Choose/Upload"  any required supporting documents like your Resume, Statement of Qualifications, Supplemental Questionnaire, Transcripts, etc.
    • Current or Recent Job Posts for ETS are listed above. 
      • Tip: You can also search CalCareers using the keyword “Information Technology”. 
    • Jobs are only posted for a limited time, so check back often!
    • The job post will contain important details and should be reviewed entirely.
    • Click the link provided to view the Duty Statement.
      • Tip: If a Statement of Qualifications (SOQ) or a Supplemental Questionnaire (SQ) is required, follow all provided directions.
    • Click “Apply Now” at the top of the job post to begin your application.
      • Tip: If you have passed the exam, you have eligibility to apply. Click “I have eligibility” and then “Apply For This Job”.
    • You will be given the option to use the Application Template you created. Select it from the dropdown and click “Use this Template”.
    • Review your application and make any changes/revisions needed.
      • Tip: Step “4) Application Package” will list all forms and documents required in the Application Package. This is where you upload your Resume, SOQ, SQ, Transcripts, etc. as needed.
    • Save & Review Application
    • After reviewing your application, select “Submit My Application Electronically”.
      • You will be contacted via email or phone if you are selected for an interview.
      • You can view your Job Applications from “My Account” under “Jobs”.

Benefits

  • Telework offered for most positions!
  • Full Healthcare for you and your dependents
  • Immediately start accruing 14 hours per month of Sick and Vacation, increasing over time based on years of state service. After 25 years, 24 hours are accrued monthly.
  • State of California Retirement Plan! Learn more at calpers.ca.gov
  • Employee Assistance Program offered at no charge which provides support and information during difficult times, as well as consultation on day-to-day concerns

About ETS Services

Managing DGS’ Active Directory by providing authentication and authorization to DGS information and resources, and providing support for Microsoft Office365. Managing virus scanning solutions and Nessus vulnerability management solutions, and monitoring enterprise Security Incident and Event Monitoring solutions to secure the DGS computing environment.
Building and supporting web applications on more than 150 different systems using advanced technologies such as AWS, Azure, DevOps, Rapid Application Development, and more. Building web apps with multichannel platform independent technologies, in both custom application development and industry standard Software as a Service (SaaS) technologies. The majority of new application development efforts are written using Microsoft-based technologies, as well as other related platforms like SiteCore, SharePoint Online, and Power BI.
Consulting with business partners to analyze and stay current on their IT related business needs. Collaborating throughout the Systems Development Life Cycle (SDLC) from initial project concept through the project’s release to production. Various technologies are utilized including MS Project, Balsamiq and others to help manage, monitor and provide excellent customer service.
Maintaining the onsite VMware virtual environment, cloud infrastructure, data and VM storage, and enterprise backups. This includes Azure, AWS, and all VMware products including vSphere, NSX, VROPS for VM infrastructure monitoring, EMC Avamar and Data, EMC VNX 5400 and EMC Isilon, and all virtual servers running on HP C7000 Chassis and HP BL 460 blade servers.
Building, configuring and patching desktops, laptops, and tablet computers utilizing technologies such as ServiceNow, Windows Operating Systems, Microsoft SCCM, Windows PowerShell, Dameware, TeamViewer, Active Directory, and VMware Horizon.
Providing enterprise wide services to over 3,500 DGS employees Statewide and an additional 2,500 users in the private and public sector. Administering, managing and developing new Software as a Service (SaaS) solutions using a variety of enterprise cloud-based platform tools. Supporting the ServiceNow core application, database, and workflow automation, plus developing custom workflow automation systems. Various technologies are utilized including SharePoint Online, FI$Cal, Power BI, Esri, Adobe Sign, ServiceNow, etc.
As technology evolves, the ability to share sensitive data becomes easier and it presents real risks to information confidentiality. To mitigate these risks, privacy specialists carefully craft privacy policies and implement infrastructure controls to protect the data and information assets of their organization. 
Information Security and Privacy is one of the fastest growing fields today. Information security specialists are critical in combating cyber attackers. The cybersecurity culture is always shifting and expanding, which means continually learning and developing new skills and utilizing innovative technologies to develop solutions in securing and protecting the data and privacy of California information assets.
Supporting the hardware and software for over 400 internetworked devices across 70 locations statewide for both wired and wireless networking. Supporting our on-premises Avaya VoIP system and our Palo Alto Networks next generation firewalls which is our first line of defense on the front-facing edge of our network. ETS’ technical environment consists of a network infrastructure that includes Avaya, Brocade, and Cisco network switches.
Managing various innovative IT projects and solutions as ETS works to continuously modernize programs throughout DGS. Initiating new projects with a project charter to establish authority and high-level scope. Working with business and technology stakeholders to further refine business needs using standardized processes and materials to ensure projects stay on schedule and quality solutions are delivered.
Maintaining, monitoring and patching enterprise technologies such as Window and Linux Server environments using tools such as Microsoft System Center Configuration Manager and System Center Operations Manager. Maintaining and monitoring Microsoft SQL and Oracle cloud databases, and supporting remote access solutions such as VMware Horizon Cloud and Microsoft Direct Access.
Performing software testing on a variety of DGS systems to ensure the highest level of application quality and customer satisfaction. Testers participate in both Waterfall and Agile methodologies and provide services for Commercial-Off-The-Shelf (COTS) and custom applications hosted locally or in the cloud. Work with business partners during user acceptance testing to ensure the final product meets their needs and is of high quality when delivered to production. Utilize a variety of tools including Team Foundation Server (TFS), Selenium, WAVE, JAWS, NVDA, Dragon, ZoomText, SQL Server Management Studio, and Oracle SQL Developer.

Page Outline


On this page:

  • Job Opportunities
  • How to Apply
  • Benefits
  • About ETS Services

Contact Us

Enterprise Technology Solutions

Department of General Services

707 3rd Street, MS300
West Sacramento, CA 95605

 

Need assistance?

call: (916) 376-3848

email: ETSCareers@dgs.ca.gov