State agencies encountering payment issues, such as a delay or rejection of a payment of a transaction by the State Controller's Office (SCO) because of inadequate documentation or data inconsistencies, should work with their SCO analyst for resolution.  SCO has provided sample supporting documents to assist agencies in assessing and correcting potential documentation issues causing such delays as provided below.


State CAL-Card Program

Department of General Services
Procurement Division

707 Third Street, Second Floor
West Sacramento, CA 95605

Phone:  (916) 376-2939