The Classification and Pay Unit provides consultative services and guidance to DGS management and staff on a variety of complex personnel problems. This includes assisting departmental programs with requests to fill and reclassify positions, resolving complex issues affecting employees' employment and pay, and establishing, revising and abolishing departmental classifications in accordance with the State civil service Classification Plan.

The Constructive Intervention Unit provides guidance and consultation to DGS management and supervisors on issues relating to employee conduct and behavior, adverse actions, and rejection on probations.

The Recruitment and Examination Services Unit develops and administers examinations; facilitates minimum qualifications checks; assists with recruitment strategies including marketing and outreach efforts; and develops and implements the Annual Recruitment and Examination Plan.

The Labor Relations Office facilitates a cooperative relationship between management, employees and the unions, conducts meet and confers with unions, responds to employee grievances, develops management proposals, participates in negotiations and provides contract language interpretation.

The Personnel Transactions Unit administers the payroll and benefits program including implementing and maintaining changes in employment status and pay in the state employment history and payroll systems, and processing benefit documents, appointments, separation, payroll and leave records.

The Return to Work Unit provides assistance to employees who are away from work on various types of disability leaves, including workers' compensation and family medical leave.