Information Technology Careers

Enterprise Technology Solutions

Enterprise Technology Solutions (ETS) is composed of collaborative and supportive teams that innovate with cutting edge technologies, while preserving a positive work-life balance.

ETS Job Opportunities  

Current/Recent Job Posts

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Classification: Information Technology Supervisor II

Number of Positions: 1

Salary Range: $8,504.00 - $11,395.00 per Month

  

Position Summary:  This position, IT Supervisor II, offers subject matter mastery, and recruits, develops, and manages the information security staff responsible for security governance, risk, and compliance functions, as well as the Security Operations Center (SOC) team responsible for monitoring, detecting, and responding to cybersecurity threats.

  • Provides consultative services as an Information Security subject matter expert, making recommendations throughout DGS by outlining and explaining required security controls through all phases of IT Projects and Systems Development Life Cycle as detailed in Federal Processing Standards, National Institute of Standards and Technology Special Publications, and U.S. Internal Revenue Service Safeguard Computer Security Evaluation Matrix utilizing state standards specifications per State Administrative Manual, Statewide Information Management Manual, and State Health Information Policy Manual, in order to achieve state security risk and compliance objectives, support resilient DGS operations, and maintain a secure cyberspace to ensure compliance with federal, state, and industry information security and privacy regulations, business associate agreements, and statewide compliance reporting.

  • Plans, organizes, and directs the work of a professional staff by overseeing and supporting information security functions, including the execution of risk assessments, managing security risk Plan of Actions and Milestones, facilitating external compliance audits, independent security assessments, identifying vulnerabilities and threats, investigating suspicious activities, containing the threat and/or damage, in order to meet customer demands and expectations, to ensure value-added deliverables in a timely and effective manner.

  • Plans, develops, implements, and maintains administrative information security controls by incorporating applicable and current federal, state, and industry standards specifications and lessons learned from previous incidents, in collaboration with all units of ETS utilizing control agency policy templates, in order to mitigate information security risks, protecting the enterprise from threats to DGS information assets to ensure compliance with federal, state, and industry regulations.

  • Collaborates with ETS management and supervisors on the security incident response process by identifying vulnerabilities and threats, investigating suspicious activities, containing the threat and/or damage, providing timely communication of the incident's progress to internal and external stakeholders, and documenting lessons learned, in order to manage future security risks and quickly restore IT to normal operations to ensure continued operational support of the DGS enterprise.

  • Supervises, directs, develops, and reviews the work of subordinate staff by communicating unit goals and objectives, establishing performance expectations, inputting, reviewing and approving/denying timesheets, managing staff requests for time off, maintaining adequate staffing, providing direction and information on OHR processes, and developing timely performance evaluations and training plans, in order to provide opportunities for training, promote upward mobility, provide guidance on personnel performance issues, to ensure equal employment opportunities and a harassment and discrimination-free work environment, utilizing Project Accounting and Leave, applicable bargaining unit contract provisions, the Personnel Operations Manual, DGS policies, procedures and guidelines, State Personnel Board and California Department Human Resources' laws, rules and regulations.

  • Attends webinars and forums organized through trusted partner vendors, and state, and federal entities by networking with other state government IT personnel utilizing various forms of communication and collaboration, in order to participate in security governance, risk and compliance meetings, and workshops to ensure staff stays abreast of industry issues, trends, and practices.

 

Final Filing Date: October 30th, 2025

Click here to view the job post

 

How to Apply

    • Go to www.calcareers.ca.gov
    • Click "Create Account / Log In" from the top navigation bar
    • Click "Create Account"
    • Complete all required fields
    • Click "Create Account"

      • You must be logged in for the following steps. If you are not logged in, you will be redirected to the login page.
    • Review all specifications for each IT Classification at:
      Information Technology Series
      https://www.calhr.ca.gov/state-hr-professionals/pages/1400.aspx
    • Tip: If you are a recent Grad with a Bachelor's Degree in an IT-related field, you likely qualify as an IT Specialist I. With additional years of experience, you may qualify at a higher level. However, our professional exam staff will make the final determination. 
    • Click on the link below for the exam you are interested in. 
    • Review the Minimum Qualifications, Position Description, Examination Scope, and other important information from CalHR.
    • Preview the exam by clicking the link under "Examination Information" (page 4-5)
    • Take the exam by clicking the link under "Taking the Examination" (page 4-5)

    Pay scales below updated as of 7/23/2024.

    EXAM LINK AND SALARY RANGE BY CLASSIFICATION:

    IT Technician $4,013 - $6,420

    IT Associate $4,791 - $8,485

    IT Specialist I $6,323 - $10,230

    IT Specialist II $8,374 - $11,220

    IT Specialist III $9,230 - $12,369

    IT Supervisor II  $8,256 - $11,063

    IT Manager I $9,114 - $12,213

    IT Manager II $11,056 - $13,439

    • In CalCareers, click on "My Account" on the top navigation bar.
    • Click on "Application Templates (STD678)" on the left navigation bar.
    • Click "Create New Template" and answer all required questions.
    • Tips:
      • If you passed the exam, select "List Eligibility"
      • ETS headquarters are located in Yolo County
      • The "Duties Performed" section for each employment record should be accurate and complete. Putting "See Resume" is highly discouraged.
    • Once your template is complete, you will be able to select it when starting a new job application. For each job application, you will be able to "Choose/Upload"  any required supporting documents like your Resume, Statement of Qualifications, Supplemental Questionnaire, Transcripts, etc.
    • Current or Recent Job Posts for ETS are listed above. 
      • Tip: You can also search CalCareers using the keyword “Information Technology”. 
    • Jobs are only posted for a limited time, so check back often!
    • The job post will contain important details and should be reviewed entirely.
    • Click the link provided to view the Duty Statement.
      • Tip: If a Statement of Qualifications (SOQ) or a Supplemental Questionnaire (SQ) is required, follow all provided directions.
    • Click “Apply Now” at the top of the job post to begin your application.
      • Tip: If you have passed the exam, you have eligibility to apply. Click “I have eligibility” and then “Apply For This Job”.
    • You will be given the option to use the Application Template you created. Select it from the dropdown and click “Use this Template”.
    • Review your application and make any changes/revisions needed.
      • Tip: Step “4) Application Package” will list all forms and documents required in the Application Package. This is where you upload your Resume, SOQ, SQ, Transcripts, etc. as needed.
    • Save & Review Application
    • After reviewing your application, select “Submit My Application Electronically”.
      • You will be contacted via email or phone if you are selected for an interview.
      • You can view your Job Applications from “My Account” under “Jobs”.

Benefits

  • Telework offered up to three days a week for most positions!
  • Full Healthcare for you and your dependents
  • Immediately start accruing 15 hours per month of Sick and Vacation, increasing over time based on years of state service. After 25 years, 24 hours are accrued monthly.
  • State of California Retirement Plan! Learn more at calpers.ca.gov
  • Employee Assistance Program offered at no charge which provides support and information during difficult times, as well as consultation on day-to-day concerns

About ETS

Brochure Available for Download: About ETS

This brochure is an introduction to Enterprise Technology Solutions (ETS), including the types of IT services we provide, salary levels, benefits, and how to apply for open job positions.

About ETS Services

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Manages identity and access management, messaging, and security operations. Supports technologies including Microsoft 365, Azure Active Directory, Exchange Online, Proofpoint, Tenable, Delinea, Defender, and Sentinel.
Builds and supports applications on 150+ different systems using advanced technologies such as AWS, Azure, DevOps, Rapid Application Development. Builds web apps with multichannel platform independent technologies, in both custom application development and industry standard Software as a Service (SaaS) technologies. The majority of new application development efforts are written using Microsoft-based technologies, as well as other SiteCore, SharePoint Online, and PowerBI.
Consults with business partners to analyze and stay current on their IT related business needs. Collaborates with customers and internal stakeholders throughout the Systems Development Life Cycle (SDLC) from initial project concept through project release to production. Uses technologies such as Adobe XD, Azure DevOps to help manage, monitor, and provide excellent customer service and project analysis in Hybrid-Agile using SCRUM methodology.
Designs, builds, and manages cloud infrastructure solutions on public and private platforms using VMware, AWS, Azure, DellEMC, and HP. These solutions encompass virtualization of compute, networks, storage and backups across the multi-cloud enterprise and leverage efficiencies in resource management, operations, and automation to provide robust infrastructure to support state government systems.
As technology evolves the ability to access sensitive data becomes easier, presenting risks to data privacy and confidentiality. To mitigate these risks, robust privacy policies must be developed and adhered to, and controls must be in place to protect the data and information assets of an organization. The Privacy Office provides guidance and direction for DGS programs regarding data collection and privacy policies and procedures.
Provides computer hardware, deployment and administration of software, asset management, change management, and the approval process for IT goods and services. These responsibilities include: computer build and configuration, desktop and laptop patch management, software deployment, Microsoft Windows Administration, and administration of System Center Configuration Manager (SCCM).
Provides enterprise-wide services to over 4,000 DGS employees and an additional 27,000 users statewide, in both private and public sectors. Administers, manages, and develops new Software as a Service (SaaS) solutions using a variety of enterprise cloud-based platform tools. Supports the ServiceNow core application, database, and workflow automation, and develops custom workflow automation systems. Applications commonly used include Microsoft 365, SharePoint Online, Power BI, Power Automate, Esri, Adobe Sign, ServiceNow, Salesforce.
Manages the information security program to ensure the confidentiality, integrity, and availability of DGS systems and applications, while protecting state information assets. Utilizes technologies including EnCase, Tenable, Sentinel, Microsoft eDiscovery, and Azure Identity Protection.
Supports hardware and software for 400+ internetworked devices across 70 locations statewide for both wired and wireless networking. Supports network technologies including Cisco, Meraki, Palo Alto, and Infoblox.
Manages innovative IT projects and solutions from alternative analysis through project closure as ETS works to continuously modernize DGS programs. Initiates new projects to provide value to business customers and their clients. Throughout project lifecycle engagement with business and technology stakeholders, strives to refine business needs further using standardized processes and materials to ensure projects stay on schedule and quality solutions are delivered.
Maintains, monitors and patches enterprise technologies such as Windows and Linux Server environments, using Microsoft System Center Configuration Manager and System Center Operations Manager. Maintains and monitors SQL and Oracle cloud databases.
Performs manual software testing, including American Disability Act (ADA) validation, on a variety of DGS systems and websites to ensure the highest level of application quality and/or compliance with the Web Content Accessibility Guidelines 2.0. Testers participate in both Waterfall and Hybrid-Agile methodologies and provide services for Commercial-Off-The-Shelf (COTS) and custom applications hosted locally or in the cloud. Uses  tools such as Azure DevOps, SiteImprove, WAVE, NVDA, SQL Server Management Studio, and Oracle SQL Developer. Testers will also explore future expansion of testing services such as test automation.

Page Outline


On this page:

  • ETS Job Opportunities
  • How to Apply
  • Benefits
  • About ETS (PDF Brochure)
  • About ETS Services

Contact Us

Enterprise Technology Solutions

Department of General Services

707 3rd Street, MS300
West Sacramento, CA 95605

 

Need assistance?

call: (916) 376-3848

email: ETSCareers@dgs.ca.gov