About this Service

The DGS University (DGSU) offers an online Defensive Driver Training course to State employees. The course is approximately 60 minutes long.

This course will provide education on rules of the road, proper driver techniques and best practices for safe driving. In addition, this course will discuss what forms that state employees are required to complete prior to driving a vehicle on state business, what to do when involved in an accident and an overview of telematics devices. Upon completion of this course, the training will be recorded to your transcript and a certificate will be available for download.  Please note, this training is provided as an interim option as DGS is working on a new interactive training coming 2024. 

Course enrollments are now submitted via DGS' Learning Management System, Pathways

After creating an account, please allow 10 minutes to receive access to Pathways and for courses to appear.

Frequently Asked Questions

Please ensure the following when taking the course: 

Did you minimize the training window by mistake and re-launch the module? Sometimes, when you click on links to job aids (such as “Truck No-Zones”), it may minimize your main window. To ensure that your progress is saved during training, avoid re-launching the course. Re-launching the course can cause two training windows to be open simultaneously, which will prevent the course from being marked as complete.

Pop-up Blockers: We recommend that you disable all content blockers for the best experience. 

Strong Network: The best precautionary tool is to make sure you're connected to a strong network. If you believe your connection is poor or you're accessing a course using a public WIFI, it might be better to hold off and access the content later and from a better network. It may also be worthwhile to use an ethernet cable instead of WIFI, if available. 

Web Browser is Current: This training supports the current version, plus one version back.  

VPN: Virtual proxy networks can sometimes cause progress issues if they have limiting features. Sometimes a VPN will limit certain communications, like specific Flash ports that will cause progress not to save. If you're accessing the course from a personal VPN, try disconnecting it to see if progress can track without it. On the other hand, if you're accessing the course from your company's VPN (which may be necessary to access your training) we recommend checking with your IT department to see if their virtual network allows unhindered access to our content. 

Thin Client: A thin client is a desktop environment that communicates with another system through a network. These technologies are discouraged by Skillsoft because they are highly customizable, and so, what may work with one environment may not in another. We suggest accessing our content without the use of a thin client to ensure progress is tracked properly. 

No Mobile Devices: We do not recommend complete this training on a mobile device as it will not save progress. Please ensure to complete on your computer. 

Defensive Driver Training is only available to state employees.
Yes, you must create a Pathways account to access the training. Please see the How to Create a New Pathways Account information guide for step by step instructions.
Please see the Resetting Your Password information guide for step by step instructions. 

Your username is your email address. If you do not have a username then you will need to create a Pathways account. Please see the How to Create a New Pathways Account information guide for step by step instructions. 

Please check to see if you received an email from Noreplypathways@dgs.ca.gov. Please ensure to also check your Spam or Junk folders. The email should appear between 5-10 minutes. If you did not receive the activation email to confirm your account, please contact DGSUniversity@dgs.ca.gov.
Please ensure you entered the correct username and password. Your username is your email address. The password field is case sensitive. If you do not remember your password, then click on the Forgot Password button. If you are still experiencing log in issues, please contact DGSUniversity@dgs.ca.gov.
Please check to see if you received an email from Noreplypathways@dgs.ca.gov. Please ensure to also check your Spam or Junk folders. If you did not receive an email, you may have entered your username incorrectly or you may not have created a Pathways account. 
Please see View Your Training Certificates information guide for step by step instructions.

To receive a certificate, you must complete all seven modules. A check mark will appear next to each module to indicate you completed the module. The seven modules within the training are:

  1. Introduction
  2. Driving Safely, Driving Smarter
  3. Authorization to Use a Privately Owned Vehicle
  4. How to Report a Vehicle Accident to Office of Risk and Insurance Management
  5. Telematics Devices
  6. Resources
  7. Conclusion
Unfortunately, our previous version of Defensive Driver Training did not track completion of the course therefore we do not have any records that we can send to you. We recently released a revised training that has been placed within DGS' Learning Management System, Pathways that does maintain record of the individual's certificate of completion.

To save progress, you must select ‘Save and Exit’ on the upper right-hand corner of the screen. If you simply close the window without selecting ‘Save and Exit’, it will not save progress and you will need to repeat the section. After 60 minutes of inactivity, the course player will stop tracking progress, terminate your session and present a timeout message to close the course.

Please note, progress does not save if completing the course on a mobile device. It is recommended to complete this training on a desktop computer.

Resources

Contact

Defensive Driver Training Coordinator

DGS University
Department of General Services




Email: DGSUniversity@dgs.ca.gov

PLEASE DO NOT SUBMIT PERSONALLY IDENTIFIABLE INFORMATION.