ETS Job Opportunities  

Current/Recent Job Posts

Classification: Information Technology Specialist II

Number of Positions: 1

Salary Range: $8,374.00 - $11,220.00 per Month

Position Summary: Fulfills the duties responsible for risk management, compliance management, systems security planning, development of security policies and procedures, and collaboration with security operations and other units within the Enterprise Technology Solutions (ETS) of DGS in order to ensure business success throughout all phases of the System/ Software Development Life Cycle.

  • Conducts independent comprehensive analysis and assessments of the management, operational, and technical security controls and control enhancements employed within or inherited by an information technology on system to determine the overall effectiveness of the controls (as defined in NIST SP 800-37 and NIST SP 800-53).
  • Provides expertise on the performance of extensive risk assessments on the most complex information systems and mission critical applications in all DGS IT environments, ensures regulated systems' compliance with an extensive set of federal, state, and industry regulations governing the protection of health information, federal tax information, and other notice triggering personally identifiable information by Reviewing security evaluations of DGS systems/applications, documenting risk findings in a Plan of Action and Milestones (POAM), driving POAM items to closure, and reporting progress to internal and external stakeholders in order to help DGS programs to maintain legal compliance and avoid or minimize adverse impact to DGS stakeholders. Recommend Corrective Action Plan (CAP) and follows up for timely resolution.
  • Collaborates with the ISO, Enterprise Architects and DGS executives and staff by coordinating and preparing appropriate reporting, dashboards and related information in order to properly communicate compliance/security standards and to ensure DGS cloud computing assets are in compliance with established or future compliance/security standards for the department and it's customers.
  • Acts as a lead on Security Incident Response Team (SIRTI efforts, in collaboration with vendors and impacted stakeholders, to ensure accurate and timely incident resolution by properly following procedures throughout the incident handling process of identification/investigation, containment, eradication, recovery, and lessons learned in accordance with DGS Information Security and Privacy Incident Management Plan.
  • Leads independent research and studies and attend job-related educational workshops and trainings in order to maintain professional and technical knowledge of new technologies and to ensure the continuing development of solutions that are maintainable, extensible, optimized, and secure.

Final Filing Date: July 8, 2025

Click here to view the job post

Classification: Information Technology Specialist II

Number of Positions: 1

Salary Range: $8,374.00 - $11,220.00 per Month

Position Summary: Acts as the team leader and subject matter expert on the enterprise firewalls and network infrastructure for DGS, leading the design, implementation, configuration, maintenance, monitoring, and administration of the enterprise Palo Alto Next Generation Firewalls and network infrastructure.

  • Designs, implements, configures, and maintains network and firewall infrastructure across Enterprise and Cloud platforms by designing and implementing switching, routing, and firewall solutions and procedures, and advising ETS management, architects and vendors on the most sensitive issues, in order to support and secure the enterprise network environment and to ensure effective performance and securing of enterprise wide applications, utilizing Palo Alto Networks.
  • Collaborates with the Enterprise Network Architect in designing innovative network solutions by analyzing and maintaining the network environments, and enterprise firewalls, coordinates infrastructure systems specifications, performing upgrades and maintenance, and resolving the most complex technical issues for the Palo Alto Networks infrastructure, utilizing collected data, patching firmware and version upgrades in order to sustain a supportable and uniform network infrastructure for DGS department wide.
  • Develops and implements product and process improvements to the technology and physical network by creating process documentation regarding technology infrastructure department wide, reviewing, researching, and evaluating technology products and services for procurement of future enhancements, and providing sound recommendations to ETS management, architects, and staff in order to ensure DGS' infrastructures are continuously enhanced and current for planning of the overall organizational IT Strategy.
  • Resolves network and firewall issues enterprise wide by providing expert technical support to the DGS Help Desk team, satellite offices and mobile workforce, participating and assisting in the implementation, installation, upgrading, testing, monitoring and troubleshooting of the physical network infrastructure, and reviewing and monitoring the technical environment to ensure continuous uninterrupted and secure operation of products, and to ensure the performance of the network systems for DGS department wide.
  • Leads independent research and studies and attend job-related educational workshops and trainings in order to maintain professional and technical knowledge of new technologies and to ensure the continuing development of solutions that are maintainable, extensible, optimized, and secure.

Final Filing Date: June 17, 2025

Click here to view the job post

Classification: Information Technology Specialist II

Number of Positions: 1

Salary Range: $8,374.00 - $11,220.00 per Month

Position Summary: Responsible for performing a wide range of advanced security tasks to ensure the protection and integrity of DGS's information systems. This role requires expertise in SIEM engineering, threat intelligence, threat hunting, and leading incident response staff in complex situations.

  • Monitors, collects, and analyzes cyber threat intelligence from various internal and external sources; Reviews and assesses the relevance and impact of cyber threats to the DGS's systems, networks, and assets; Prepares concise and actionable threat intelligence reports and briefings for senior management, providing insights and recommendations for proactive defense measures. Stay updated on the latest threat landscape, emerging attack vectors, and industry best practices to continuously enhance the DGS's security posture; Conducts proactive hunting activities to identify and mitigate advanced threats that may bypass traditional security controls; Utilizes advanced tools, techniques, and methodologies to detect indicators of compromise (IOCs), anomalous activities, and potential security incidents; Collaborates with the incident response team to investigate and respond to identified threats, ensuring timely containment and eradication.

    This function allows read access to all audit logs, internal risk assessments, and systems with data classified as Federal Tax Information, regulated by U.S. Internal Revenue Service (IRS) Publication (Pub) 1075, Individually Identifiable Health Information (IIHI, aka PHI), regulated by California Information Practices Act of 1977 (Civil Code 1798 et seq.) and U.S. Health Insurance Portability and Accountability Act (HIPAA), Notice-Triggering Personally Identifiable Information (PII), protected by Civil Code 1798. 

  • Designs, configures, and maintains the Security Information and Event Management (SIEM) infrastructure to effectively detect and respond to security incidents; Develops and optimizes SIEM rules, alerts, and correlation rules to enhance the accuracy and efficiency of threat detection; Collaborates with cross-functional teams to integrate log sources and ensure comprehensive event monitoring across the organization's systems and networks; Conducts regular assessments and audits of the SIEM infrastructure to identify potential vulnerabilities and recommend necessary improvements.

    This function allows read access to all audit logs, internal risk assessments, and systems with data classified as Federal Tax Information, regulated by U.S. Internal Revenue Service (IRS) Publication (Pub) 1075, Individually Identifiable Health Information (IIHI, aka PHI), regulated by California Information Practices Act of 1977 (Civil Code 1798 et seq.) and U.S. Health Insurance Portability and Accountability Act (HIPAA), Notice-Triggering Personally Identifiable Information (PII), protected by Civil Code 1798.

  • Acts as a technical lead for the cybersecurity incident response team(CSIRT) and the Security Operations Unit, in handling the most complex and critical security incidents, providing guidance, direction, and support; Coordinates and oversees incident response activities, including evidence collection, analysis, and mitigation efforts; Collaborates with stakeholders from various teams, such as IT member from ETS, legal, privacy and management, to ensure effective incident response coordination and communication; Identifies lessons learned from security incidents and contribute to the continuous improvement of incident response processes and procedures; Identifies areas for improvement in security operations, incident response procedures, and threat intelligence processes; Proposes and implements enhancements to security technologies, tools, and methodologies.

    This function allows read access to all audit logs, internal risk assessments, and systems with data classified as Federal Tax Information, regulated by U.S. Internal Revenue Service (IRS) Publication (Pub) 1075, Individually Identifiable Health Information (IIHI, aka PHI), regulated by California Information Practices Act of 1977 (Civil Code 1798 et seq.) and U.S. Health Insurance Portability and Accountability Act (HIPAA), Notice-Triggering Personally Identifiable Information (PII), protected by Civil Code 1798.
  • Collaborates with cross-functional teams to ensure security controls are properly implemented and monitored; Engages with internal stakeholders to understand their security requirements and address their concerns; Foster a culture of security awareness and education by conducting training sessions and workshops for junior staff, as well as other teams within DGS and ETS.
  • Performs other duties as assigned by the DGS Chief Information Security Officer, including but not limited to, meetings with professional organizations, researching IT security trends and best practices, and staying updated on the latest security threats, attack vectors, and tactics techniques and procedures.

Final Filing Date: July 8, 2025

Click here to view the job post

How to Apply

    • Go to www.calcareers.ca.gov
    • Click "Create Account / Log In" from the top navigation bar
    • Click "Create Account"
    • Complete all required fields
    • Click "Create Account"

      • You must be logged in for the following steps. If you are not logged in, you will be redirected to the login page.
    • Review all specifications for each IT Classification at:
      Information Technology Series
      https://www.calhr.ca.gov/state-hr-professionals/pages/1400.aspx
    • Tip: If you are a recent Grad with a Bachelor's Degree in an IT-related field, you likely qualify as an IT Specialist I. With additional years of experience, you may qualify at a higher level. However, our professional exam staff will make the final determination. 
    • Click on the link below for the exam you are interested in. 
    • Review the Minimum Qualifications, Position Description, Examination Scope, and other important information from CalHR.
    • Preview the exam by clicking the link under "Examination Information" (page 4-5)
    • Take the exam by clicking the link under "Taking the Examination" (page 4-5)

    Pay scales below updated as of 7/23/2024.

    EXAM LINK AND SALARY RANGE BY CLASSIFICATION:

    IT Technician $4,013 - $6,420

    IT Associate $4,791 - $8,485

    IT Specialist I $6,323 - $10,230

    IT Specialist II $8,374 - $11,220

    IT Specialist III $9,230 - $12,369

    IT Supervisor II  $8,256 - $11,063

    IT Manager I $9,114 - $12,213

    IT Manager II $11,056 - $13,439

    • In CalCareers, click on "My Account" on the top navigation bar.
    • Click on "Application Templates (STD678)" on the left navigation bar.
    • Click "Create New Template" and answer all required questions.
    • Tips:
      • If you passed the exam, select "List Eligibility"
      • ETS headquarters are located in Yolo County
      • The "Duties Performed" section for each employment record should be accurate and complete. Putting "See Resume" is highly discouraged.
    • Once your template is complete, you will be able to select it when starting a new job application. For each job application, you will be able to "Choose/Upload"  any required supporting documents like your Resume, Statement of Qualifications, Supplemental Questionnaire, Transcripts, etc.
    • Current or Recent Job Posts for ETS are listed above. 
      • Tip: You can also search CalCareers using the keyword “Information Technology”. 
    • Jobs are only posted for a limited time, so check back often!
    • The job post will contain important details and should be reviewed entirely.
    • Click the link provided to view the Duty Statement.
      • Tip: If a Statement of Qualifications (SOQ) or a Supplemental Questionnaire (SQ) is required, follow all provided directions.
    • Click “Apply Now” at the top of the job post to begin your application.
      • Tip: If you have passed the exam, you have eligibility to apply. Click “I have eligibility” and then “Apply For This Job”.
    • You will be given the option to use the Application Template you created. Select it from the dropdown and click “Use this Template”.
    • Review your application and make any changes/revisions needed.
      • Tip: Step “4) Application Package” will list all forms and documents required in the Application Package. This is where you upload your Resume, SOQ, SQ, Transcripts, etc. as needed.
    • Save & Review Application
    • After reviewing your application, select “Submit My Application Electronically”.
      • You will be contacted via email or phone if you are selected for an interview.
      • You can view your Job Applications from “My Account” under “Jobs”.

Benefits

  • Telework offered up to three days a week for most positions!
  • Full Healthcare for you and your dependents
  • Immediately start accruing 15 hours per month of Sick and Vacation, increasing over time based on years of state service. After 25 years, 24 hours are accrued monthly.
  • State of California Retirement Plan! Learn more at calpers.ca.gov
  • Employee Assistance Program offered at no charge which provides support and information during difficult times, as well as consultation on day-to-day concerns

About ETS

Brochure Available for DownloadAbout ETS

This brochure is an introduction to Enterprise Technology Solutions (ETS), including the types of IT services we provide, salary levels, benefits, and how to apply for open job positions.

About ETS Services

Manages identity and access management, messaging, and security operations. Supports technologies including Microsoft 365, Azure Active Directory, Exchange Online, Proofpoint, Tenable, Delinea, Defender, and Sentinel.
Builds and supports applications on 150+ different systems using advanced technologies such as AWS, Azure, DevOps, Rapid Application Development. Builds web apps with multichannel platform independent technologies, in both custom application development and industry standard Software as a Service (SaaS) technologies. The majority of new application development efforts are written using Microsoft-based technologies, as well as other SiteCore, SharePoint Online, and PowerBI.
Consults with business partners to analyze and stay current on their IT related business needs. Collaborates with customers and internal stakeholders throughout the Systems Development Life Cycle (SDLC) from initial project concept through project release to production. Uses technologies such as Adobe XD, Azure DevOps to help manage, monitor, and provide excellent customer service and project analysis in Hybrid-Agile using SCRUM methodology.
Designs, builds, and manages cloud infrastructure solutions on public and private platforms using VMware, AWS, Azure, DellEMC, and HP. These solutions encompass virtualization of compute, networks, storage and backups across the multi-cloud enterprise and leverage efficiencies in resource management, operations, and automation to provide robust infrastructure to support state government systems.
As technology evolves the ability to access sensitive data becomes easier, presenting risks to data privacy and confidentiality. To mitigate these risks, robust privacy policies must be developed and adhered to, and controls must be in place to protect the data and information assets of an organization. The Privacy Office provides guidance and direction for DGS programs regarding data collection and privacy policies and procedures.
Provides computer hardware, deployment and administration of software, asset management, change management, and the approval process for IT goods and services. These responsibilities include: computer build and configuration, desktop and laptop patch management, software deployment, Microsoft Windows Administration, and administration of System Center Configuration Manager (SCCM).
Provides enterprise-wide services to over 4,000 DGS employees and an additional 27,000 users statewide, in both private and public sectors. Administers, manages, and develops new Software as a Service (SaaS) solutions using a variety of enterprise cloud-based platform tools. Supports the ServiceNow core application, database, and workflow automation, and develops custom workflow automation systems. Applications commonly used include Microsoft 365, SharePoint Online, Power BI, Power Automate, Esri, Adobe Sign, ServiceNow, Salesforce.
Manages the information security program to ensure the confidentiality, integrity, and availability of DGS systems and applications, while protecting state information assets. Utilizes technologies including EnCase, Tenable, Sentinel, Microsoft eDiscovery, and Azure Identity Protection.
Supports hardware and software for 400+ internetworked devices across 70 locations statewide for both wired and wireless networking. Supports network technologies including Cisco, Meraki, Palo Alto, and Infoblox.
Manages innovative IT projects and solutions from alternative analysis through project closure as ETS works to continuously modernize DGS programs. Initiates new projects to provide value to business customers and their clients. Throughout project lifecycle engagement with business and technology stakeholders, strives to refine business needs further using standardized processes and materials to ensure projects stay on schedule and quality solutions are delivered.
Maintains, monitors and patches enterprise technologies such as Windows and Linux Server environments, using Microsoft System Center Configuration Manager and System Center Operations Manager. Maintains and monitors SQL and Oracle cloud databases.
Performs manual software testing, including American Disability Act (ADA) validation, on a variety of DGS systems and websites to ensure the highest level of application quality and/or compliance with the Web Content Accessibility Guidelines 2.0. Testers participate in both Waterfall and Hybrid-Agile methodologies and provide services for Commercial-Off-The-Shelf (COTS) and custom applications hosted locally or in the cloud. Uses  tools such as Azure DevOps, SiteImprove, WAVE, NVDA, SQL Server Management Studio, and Oracle SQL Developer. Testers will also explore future expansion of testing services such as test automation.

Page Outline


On this page:

  • ETS Job Opportunities
  • How to Apply
  • Benefits
  • About ETS (PDF Brochure)
  • About ETS Services

Contact Us

Enterprise Technology Solutions

Department of General Services

707 3rd Street, MS300
West Sacramento, CA 95605

 

Need assistance?

call: (916) 376-3848

email: ETSCareers@dgs.ca.gov