In an effort to address our customer needs the OFAM has established a Call Center to provide statewide customer service and instruction to our leased vehicle customers.

Also see or print Fleet Facts Pamphlet for your information.

Resources

Guide to Resolve Mobile Equipment Problems

For routine, ongoing maintenance and the required bi-annual Smog Inspections of your state-owned vehicle:

Perform a Mobile Equipment Maintenance and Repair Vendor Query to find a state-approved vendor.

The approved vendors provide state agencies with reliable, consistent automotive services at economical rates throughout the state.

For maintenance or repairs that exceed $350 (non-approved vendors) or $500 (authorized vendors on the approved vendor list) prior authorization is required from the Inspection Services Program 

Find an Inspector

The Inspection Services Program is responsible for consultation for the repair, maintenance, purchase of state-owned mobile equipment, and disposal of state-owned mobile equipment at state auctions.

If you are a maintenance and repair vendor, here is how to submit your invoices for payment.

If you would like to become an approved maintenance and repair vendor, here are the steps.

The Vendor Program is responsible for processing applications from automotive maintenance and repair vendors to be placed on the State’s approved vendor list. Search for Maintenance and Repair Vendors.

 

Contact

Fleet Services Call Center

Department of General Services
Office of Fleet and Asset Management

1700 National Dr
Sacramento, CA 95834

Phone: (855) 611-6326

Fax: (916) 376-6356

Email: FleetServices@dgs.ca.gov

The Call Center hours of operation are Monday through Friday from 7:00 a.m. to 5:00 p.m.

announcement

Beginning September 14, 2020, all questions and requests will need to be submitted through the new Fleet Operations Service Portal at https://dgs.service-now.com/ofamfs. Registration is required. All questions and concerns regarding registration can be directed to FleetServices@dgs.ca.gov

DGS vendor search engine

Find an approved maintenance and repair vendor for your state-owned vehicle