The Office of Strategic Planning, Policy and Research (OSPPR) assists DGS divisions and offices with long-term planning; facilities the creation of the department's strategic plan; oversees customer survey development and analysis; provides consultative data analysis and process re-engineering; and oversees delivery of departmentwide training initiatives. 

OSPPR oversees the State Administrative Manual (SAM), Management Memos and the department's Strategic Plan.

Contact

Office of Strategic Planning, Policy and Research

Department of General Services

707 3rd Street, Eighth Floor
West Sacramento, CA 95605

Phone (916) 376-5000
Email SAMUnit@dgs.ca.gov