Top Ten Alleged Construction-Related ADA Violations
July - December 2018

 Rank Description Number of Occurrences Percentage
 1  Parking: Parking Spaces. Existing parking spaces are not compliant; fading/blue paint or excessive slope. "Boost Your Business - Parking" on YouTube.  688 12.6%
 2  Accessible Route and Entry: Ramps. Curb ramps or entrance ramps are not compliant or non-existing.
"Boost Your Business - Ramps" on YouTube
"Boost Your Business - Curb Ramps" on YouTube
 496  9.1%
 3  Access Within Public Facility: Access Height. Heights of surfaces such as counters, bars, or tables are not compliant. "Boost Your Business - Halls and Fountains" on YouTube.  451  8.2%
 4  Parking: Number of spaces. Parking lot does not contain minimum number of accessible parking spaces. "Boost Your Business - Parking" on YouTube.  442  8.1%
 5  Parking:Loading zones/van access aisles are not compliant or non-existent"Boost Your Business - Parking" on YouTube.  395  7.2%
 6  Accessible Route and Entry: Routes to and from parking lot or public right of way are not accessible. May include: uneven surfaces or lack of detectable warnings. "Boost Your Business - Parking" on YouTube.  315  5.8%
 7  Access to Goods, Support, Services and Equipment: Pool lift, sauna, hot tub or other accessible pool/sauna entry are non-existent or non-compliant. Transfer systems or transfer walls non-compliant. “Boost Your Business – Tips and Resources” on YouTube.  277  5.1%
 8  Accessible Route and Entry: Door Hardware. Thresholds, handles, pulls, latches, locks, or other operating devices are not accessible. Kick plates. "Boost Your Business - Doors" on YouTube.  265  4.8%
 9  Parking: Parking Signage. Signage in parking lot is not compliant (e.g., parking spaces need to be designated as reserved by a sign showing the symbol of accessibility). "Boost Your Business - Signs" on YouTube.  254  4.6%
 10  General Violations: accessible features are not maintained.
"Boost Your Business - Tips and Resources" on YouTube
 206  3.8%
   Total 4,162 69.2%
  

  Total Number and Type of Complaints Received
July - December 2018

Month  Federal  State Pre-Litigation Letter Total
 July 274 59 1 334
August 288 56 2 346
September 302 46 18 366
October 292 56 3 351
November  210 86 2 298
December  264 63 4 331
 Late Case Submission 271 9 0 280
Grand Total 1,901 375 30 2,306

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