Department of General Services (DGS) will adhere to and comply with the provisions of Government Code section 7290 to 7299.8, also known as the Dymally-Alatorre Bilingual Services Act, which requires the following:
- State and local agencies ensure that they provide information and services in the various languages spoken by their clients where a "substantial" number of non-English-speaking people require such services.
- State agencies must employ a sufficient number of qualified bilingual staff in public-contact positions and translated documents explaining available services into languages spoken by their clients.
- State agencies are to conduct a biennial survey to determine the level of bilingual needs in each local office and the staffing available to provide the services.
- State agencies to develop a plan to respond to any deficiencies identified by the survey.
Certified bilingual position
A position where the incumbent uses bilingual skills on a continuous basis and averages 10 percent or more of the total time.
NOTE: The program's Classification and Pay (C&P) Analyst must review the position duty statement to confirm the percentage of time performing bilingual skills.
Certified bilingual employee
An employee who has successfully participated in an Oral Fluency Examination and is in a designated bilingual position.
Bilingual pay differential
A monthly pay differential that is granted to a certified bilingual employee who is in a designated bilingual position.
Note: The position, not the employee, receives the bilingual designation. If the employee leaves that position, they no longer qualify for the bilingual pay unless their new position is also certified as a bilingual position.
The following chart describe scenarios that could occur.
|The vacant position is designated bilingual||The selected employee is not certified||
|The position is not designated bilingual and the duties are changing to where bilingual skills are necessary||The employee is not certified||
|The vacant position is designated bilingual||The selected employee is already certified||
Information required for fluency examination
Employees cannot be approved for bilingual pay until they have successfully passed a fluency examination.
The following is a list of employee information that is obtained by the Employee Resource Liaison from the hiring supervisor and submitted with a written request to OHR for an oral fluency exam:
- Employee's name
- Employee's telephone number
- Employee's home address
- Employee's Social Security Number
- Department's address
- Department and Section employed
- Supervisor's name and telephone number
- Language to be tested
Process to certify an employee
The following table describes the stages necessary to certify an employee.
Employee Resource Liaison
Classification and Pay Analyst
SPB Bilingual Services Program
Personnel Transactions Unit
Responsible Control Agencies
- California Department of Human Resources
- State Personnel Board
Laws and Regulations
- Government Code section 7290-7299.8
Other Reference Materials
Department of General Services
Office of Human Resources
West Sacramento, CA 95605
Contact your assigned Classification and Pay Analyst.