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Changing Reservations on SWABIZ

To make a time or date change to a SWABIZ reservation, follow the steps below:

Changing City Pairs

Changing city pairs requires cancellation of the existing reservation and re-booking a new reservation.  For example, if the original reservation is from Burbank to Sacramento and needs changing to Ontario to Sacramento, cancel the reservation and
re-book.

Traveler:

  1. Login to "Traveler Account" at www.swabiz.com
  2. Click on "Travel Tools" link at top of page.
  3. Click on "Cancel Reservation" link under "Air".
  4. Enter the Confirmation Number and the Traveler First and Last Name of the reservation to be cancelled. 
  5. Proceed with the new reservation.

Travel Manager:

  1. Go to www.swabiz.com 
  2. Click on "Travel Tools" link at top of page. 
  3. Click on "Cancel Reservation" link under "Air". 
  4. Enter the Confirmation Number and the Traveler First and Last Name of the reservation to be cancelled.
  5. Click on "Travel Account Management" link (left of screen).
  6. Enter traveler's name in the box or just click on "Generate Report".
  7. Click "Book Travel" of the traveler needing new reservation.
  8. Proceed with the new reservation

Changing One-Way or Round Trip Reservations

Traveler:

  1. Login to "Traveler Account" at www.swabiz.com
  2. Click on "Travel Tools" link at top of page.
  3. Click on "Change Air Reservation" link under "Air".
  4. Enter the Confirmation Number and the Traveler First and Last Name of the reservation to be changed. 
  5. Check the box for the flight to be changed and proceed with the new reservation.

Travel Manager:

  1. Login to "Travel Manager" at www.swabiz.com
  2. Click on "Travel Account Management" link (left of screen).
  3. Enter traveler's name in the box or just click on "Generate Report".
  4. Click "Book Travel" of the traveler needing a reservation change.
  5. Click "Travel Tools" link at top of page.
  6. Click "Change Air Reservation" link under "Air".
  7. Enter the Confirmation Number and the Traveler First and Last Name of the reservation to be changed. 
  8. Check the box for the flight to be changed and proceed with the new reservation.