Travel Program Coordinators

Who is a Travel Program Coordinator?

The travel program coordinator (also known as "program administrator" or "travel coordinator") is the government employee who manages a department travel program and is responsible for payment of accounts and program information.

Contact your department Travel Program Coordinator for more information.

Update Us

We appreciate you keeping us informed of any changes to your contact information.  Please send us an email, (see Statewide Travel Program contact information for designated Travel Specialist) which includes your full name, telephone number, department, account number and the nature of the changes to your record.

Most Recent Information

 

American Express: Types of Accounts, Set Up, Payment

American Express (Amex) Account Types

The Amex centrally-billed account types are:

  • The Amex Business Travel Account (BTA) for charging expenses from the state-certified travel agency and for charging state contracted airfares (YCAL and Capacity Controlled).
  • The Amex Car Rental Business Travel Account (CRBTA) for charging vehicle rental expenses made at a contracted commercial rental vehicle agency (Enterprise or Vanguard).
  • The Amex Meeting Planner Account (MPA) for charging lodging expenses (room only, no incidentals).
  • The Individual Amex Government Card used by state travelers for charging expenses while traveling on State business.  The government card identifies the traveler as a state employee.

Amex Account Set-Up

The first step to establish an Amex Account is to contact the designated DGS Statewide Travel Program (STP) Specialist via email.  See STP contact list (PDF). 

To set up a MPA for your department or agency, contact Shawn Campbell, Dedicated Amex Account Representative, at (877) 302-4413 or at shawn.t.campbell@aexp.com.

In addition, see American Express for more information.

Payment:  Processing Centrally-Billed Payments Quickly

To help process your American Express Business Travel Account (BTA), Car Rental Business Travel Account (CRBTA), and Meeting Planner Account (MPA) payments as quickly as possible, a special handling address has been established for the state.  See address below.  Note:  On the check or warrant, include the 15-digit billing number.

Mail BTA, CRBTA, and MPA payments to:

        American Express - US Payments
        2965 West Corporate Lakes Blvd.
        Weston, FL 33331-3626
        Attention: US Payment FL
CALtravelstore: Instructions, Forms and Customer Survey

Instructions

Visit How To Book Travel via CALtravelstore for information on routine government-business travel arrangements.

Visit the CALtravelstore website for the iBank Reporting Tool.

Forms

Department Fact Sheet (Interactive Word)

Travel Variance Form (PDF)

CALtravelstore Customer Service Survey

We'd like to hear from you.  Please click here for our CALtravelstore Customer Service Survey.  Thank you in advance for your input as we continually strive to provide excellent customer service to you.
Concur Travel (Formerly Cliqbook)
SWABIZ: Instructions and Reports

SWABIZ for Travel Program Managers

You must set up an account and authorize your travelers to use it.  These instructions and forms help you and your travelers use SWABIZ.
 
Renting a Vehicle

Travelers who use the contracted rental vehicles can save state money and time.

Currently, your department reserves vehicles through the Concur (formerly known as Cliqbook) or in some cases, your vehicles are reserved via your department’s intranet site.

For information, visit the "Renting a Vehicle" website.
Travel Bulletins, DPA Policy & Forms, SAM Travel Guide

Forms, FAQs and Resources

Travel Talk Newsletters
Travel Talk, November 15, 2011 (PDF)

Travel Talk, September 1, 2011 (PDF)

Travel Talk, June 17, 2011 (PDF)
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