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Electronic Payment Acceptance Services (EPAY) and Credit Card Acceptance Services

The Department of General Services, Procurement Division (DGS PD) has established multi-year Master Service Agreements (MSAs) for payment services as follows: 
  • Electronic Payment Acceptance Services (EPAY) including:
    • Credit and Debit Card Processing
    • Web and Tel E-Check Processing
    • Electronic Check Conversion and Remote Deposit
    • Electronic Fund Transfer
  • Credit Card Acceptance Services (for American Express® cards)
These MSAs allow state agencies to accept payment made by means of a credit card or other payment devices.  DGS PD also makes these MSAs available to local governmental agencies and NASPO ValuePoint State entities as noted within each MSA contract. 
 

Electronic Payment Acceptance Services (EPAY) MSAs

Overview

The Electronic Payment Acceptance Services (EPAY) MSA contracts provide the following service categories to participating agencies: 

  • Category 1 - Credit and Debit Card Processing 
  • Category 2 - E-Check Processing 
  • Category 3 - Electronic Check Conversion / Remote Deposit Processing
  • Category 4 - General Electronic Payment Processing (Electronic Fund Transfer)

The EPAY MSA contracts are designated as mandatory for State of California agencies that seek to acquire credit and debit card payment acceptance services.  Local governmental agencies and NASPO ValuePoint State entities’ use of these MSAs is optional and allowed as noted below. 


User Instructions and MSA Contracts

Ordering agencies should review User Instructions for ordering information and usage rules.  User Instructions and MSA contract documents are available on Cal eProcure at the links below.  

Contract No.    Contractor  Service
Categories 
Availability  Expiration 
5-10-99-01 First Data Merchant Services     1,2,3,4 State Agencies, Local Agencies
and NASPO ValuePoint participating entities
 05/31/19
5-10-99-02  Elavon, Inc.   1,3 State and Local Agencies   05/31/19

 

Credit Card Acceptance (American Express) MSA

Overview

The Credit Card Acceptance MSA 5-09-99-01 with American Express Travel Related Services, Inc. (Contractor) provides American Express® card acceptance services to participating State agencies and local governmental agencies.  Use of this MSA is mandatory for State agencies seeking to accept the American Express® card as a means of electronic payment.

Note: Agencies participating under this MSA are also required to obtain credit card processing services through one of the current EPAY MSA contractors (listed above) for authorization, capture, and routing services for American Express® cards.  

User Instructions and MSA Contract

Ordering agencies should review User Instructions for ordering information and usage rules.  User Instructions and MSA contract documents are available on Cal eProcure at the link below.  

Contract No.    Contractor      Availability    Expiration 
5-09-99-01  American Express Travel Related
Services Company, Inc.                     
    State and Local Agencies         06/30/21

State Contract Administrator

For questions, please contact the State Contract Administrator below:

Julie Matthews

Department of General Services 

Procurement Division, Multiple Awards Program 

707 Third Street, 2nd Floor, MS 2-202 
West Sacramento, CA 95605-2811
Telephone
: (916) 375-4612
Email: julie.matthews@dgs.ca.gov 

RFI and RFP 5169909

EPAY Request for Information

The Department of General Services (DGS), Procurement Division, invited suppliers to review and respond to a Request for Information (RFI) for Electronic Payment Acceptance Services (EPAY).

To access a copy of the EPAY RFI: 

 

Go to the Cal eProcure Event Details webpage – (https://www.caleprocure.ca.gov/event/77601/0000002657)

  • Click on "View Event Package"
  • Click on “View” to access the document

EPAY Pre-Release Draft Exhibits

DGS-PD, pre-released a DRAFT of the Request for Proposal (RFP) # 5169909 Exhibits to seek input and feedback from potential suppliers for the EPAY Master Service Agreements (MSAs).

 

To access a copy of the Pre-Released Draft Exhibits: 

Go to the Cal eProcure Event Details webpage – (https://www.caleprocure.ca.gov/event/77601/0000003824)

  • Click on "View Event Package"
  • Click on “View” to access the documents

If you have difficulty viewing or downloading attachments please contact Kimberley Hettrick at kimberley.hettrick@dgs.ca.gov


Cal eProcure

DGS will be releasing the Electronic Payment Acceptance Services (EPAY) Request for Proposal (RFP) in the near future. The RFP will be posted to the Cal eProcure website and will include the following UNSPSC codes.  If you are interested in receiving notification of this RFP, please register using the link provided below and include the UNSPSC codes provided.

For notification of future bid releases (RFP, IFB, etc.), bidders are encouraged to register with https://caleprocure.ca.gov/pages/bidder-vendor.aspx.

UNSPSC Codes

Category

Description

84141602

Credit Card Service Providers

43211720

Point Of Sale Payment Terminal

60101101

Electronic Card Readers

84121600

Fund Transfer and Clearance and Exchange services

43232912

Gateway Software

43222605

Network Gateway

43223206

Wireless Internet Gateway

43232403

Enterprise Application Integration Software

81112001

Online Data Processing Service

For questions, please contact the Procurement Official below:

Kimberley Hettrick
Department of General Services 
Procurement Division, Multiple Awards Program 
707 Third Street, 2nd Floor, MS 2-202 
West Sacramento, CA 95605-2811
Telephone: (916) 375-4725
Email: 
kimberley.hettrick@dgs.ca.gov

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