Dispute Resolution

The Department of General Services, Procurement Division's Dispute Resolution team facilitates and mediates resolution of purchasing disputes, relative to the acquisition of goods and Information Technology (IT) goods and services.  These types of disputes include:

  • Protests and complaints against solicitation requirements - for IT;
  • Protests against proposed awards; and,
  • Contract disputes and related issues

Statutes, Regulations and Links
Preference Programs - TACPA/EZA/LAMBRA
The DGS-PD's Preference Programs team administers the Bid Preference Programs for:

  •  the Target Area Contract Preference Act (TACPA);
  • the Enterprise Zone Act (EZA); and,
  • the Local Agency Military Base Recovery Act (LAMBRA).

For more information about the Bid Preference Programs, contact Dispute Resolution. 

You may also download a map on EZA or LAMBRA.  To obtain information on Census Track and Block Group Number, go to TACPA.
Resource Information

Preference Program Requirements Summary
Manufacturer's Summary of Contract Activities and Labor Hours (PDF)
Bidder's Summary of Contract Activities and Labor Hours (PDF)
TACPA Preference Request - Std. 830 (PDF)
EZA Preference Request - Std. 831 (PDF)
LAMBRA Preference Request - Std. 832 (PDF)
Contact Dispute Resolution

Business Hours
8:00 am - 5:00 pm

Physical Address
707 3rd Street, 2nd Floor
West Sacramento, CA 95605

Mailing Address
Department of General Services
Procurement Division - Dispute Resolution
P.O. Box 989052
West Sacramento, CA 95798-9052

Phone Number
916.375.4587

Fax Number
916.375.4611