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Dispute Resolution

The Department of General Services, Procurement Division's Dispute Resolution team facilitates and mediates resolution of purchasing disputes, relative to the acquisition of goods and Information Technology (IT) goods and services.  These types of disputes include:
  • Protests and complaints against solicitation requirements - for IT;
  • Protests against proposed awards; and,
  • Contract disputes and related issues


Statutes, Regulations and Links

Target Area Contract Preference Act (TACPA) Preference Program

The Department of General Services, Procurement Division, Preference Unit administers the TACPA Preference Program.

To determine if a business is located within a TACPA qualified zone visit:

Resource Information:

For more information about the TACPA Preference Program, please contact:

Contact Dispute Resolution

Business Hours
8:00 am - 5:00 pm

Physical Address
707 3rd Street, 2nd Floor
West Sacramento, CA 95605

Mailing Address
Department of General Services
Procurement Division - Dispute Resolution
P.O. Box 989052
West Sacramento, CA 95798-9052

Phone Number

Fax Number

Non-Competitively Bid Unit Scorecard

Our goal is to complete Non-Competitively Bid (NCB) Contract Justification Requests within 30 days.

However, reviews by legal counsel are tracked separately and not included in our 30-day goal; their time may extend the total review time.

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