CAL-Card (Purchase Card)

The State of California entered into a Master Services Agreement (MSA) for purchase card services with U.S. Bank.  The MSA contract is available to government / tax-funded agencies and can be used to acquire goods and services.

The contract period is October 19, 2006 through October 18, 2013.

Merchants that would like to accept the CAL-Card, may sign up as a VISA Merchant by contacting the U.S. Bank, a local branch of U.S. Bank or their own bank / financial institution.

Program Information
Participation Information
Access Online

Access Online is a secure, web-based program management tool that allows agencies access to their CAL-Card program information 24/7.   Agency Program Administrators may add or delete cards; change Merchant Category Codes; set up approvers, cardholders and Billing Office Contracts, each with their own unique level of authority to view, approve and assign agency specific accounting codes.

To register for training, go to: 
Home (Event Summary)
Registration Calendar

To request the appropriate account set up forms or if you have any questions regarding the U.S. Bank Access Online, contact U.S. Bank. 
CAL-Card Broadcast Bulletins

Department of General Services, Procurement Division
707 3rd Street, 2nd Floor, West Sacramento, CA 95605
(916) 375-4400   (800) 559-5529

Broadcast Date:  March 27, 2007
_____________________________________________________

TO:  Procurement and Contracting Officers (PCOs)
        Purchasing Authority Contacts (PACs)

RE:  CAL-Card as a Payment Mechanism for Leveraged Procurement Agreements (LPAs)

In October 2006, the CAL-Card contract was awarded to U.S. Bank.  The contract, MSA 5-06-99-01, includes three rebates which can greatly benefit CAL-Card users; Average Transcation Rebate, Volume Rebate and Prompt Payment Rebate.  To see rebate information, go to Rebates for Agencies.

Using the CAL-Card as a payment mechanism whenever a VISA card is accepted will increase the quarterly rebate dollar the user agency will receive from U.S. Bank.  These rebates decrease the new overall cost of goods and services procured by State agencies.  For this reason, agencies are encouraged to use the CAL-Card as a payment mechanism whenever possible, including on LPAs (i.e. MSAs, CMAS, etc.)

If you have any questions about using your CAL-Card for payment, please contact the Contract Administrator, Melissa Hoffman at (916) 375-4579.


Lost & Stolen Cards

If a CAL-Card is lost or stolen, immediately contact  the U.S. Bank Customer Service at (800) 344-5696 or (701) 461-2020, if outside the U.S.  You will also need to notify your Approver and Program Administrator, as soon as possible.

When calling the U.S. Bank Customer Service, the following information must be provided: 

  • Cardholder's complete name
  • Account number
  • Circumstances surrounding the loss of the card
  • Any purchase(s) made on the day the card was lost or stolen
  • Details of the last purchase amount and location
  • Cardholder verification information (one or all of these may be asked)
    • Zip Code
    • Phone Number
    • Number in lie of Social Security number

For more information, see Lost/Stolen Cards.
Training

Training Videos & PowerPoint Presentations

The training videos and PowerPoint Presentations are available for download and can be saved.  To do so, right click on one of the links below and select "Save Target As."  Next, navigate to the folder to which you want to save the video or presentation to on your computer, then select the "Save" button.

Training Videos


If you experience difficulting downloading and/or saving the videos, contact the U.S. Bank for copies. 

Training Workshops

CAL-Card Basic Training covers a brief overview of the CAL-Card program, agency roles and responsibilities, and other general program management topics. The presentation will also cover an overview of U.S. Bank Access® Online functionality from basic program management to program optimization

Our training workshops provide CAL-Card program information to Program Administrators only; however, cardholders may attend, if directed by their agency. 

To Register For Training go to:
Home (Event Summary)
Registration Calendar
Forms & Resources


Contact CAL-Card

For contact information for U.S. Bank, go to U.S. Bank Contact Information.


Business Hours:
Monday - Friday, 8:30 am - 5:00 pm

Mailing Address:
Department of General Services
Procurement Division, CAL-Card Program
707 3rd Street, 2nd Floor
West Sacramento, CA 95605-2811

Phone Number:
916.375.4383

Fax Number:
916.375.4663

Email Address:
Bonnie.Bahnsen@dgs.ca.gov  

U.S. Bank Service Point/CAL-Card Team
Phone: 877.846.9302
Email: calcard@usbank.com