Contact Information

By Mail

Department of General Services
Office of Risk and Insurance Management (ORIM)
707 3rd Street, 1st Floor
West Sacramento, California 95605

By Telephone

Main Line: 916-376-5300
Office Administration
Kim Hunt 
(Office Chief)
916.376.5271
kim.hunt@dgs.ca.gov

Isabel Cortez-Raj
(Staff Risk Manager - Admin)
916.376.5297
isabel.cortez@dgs.ca.gov

Karen Doran
(ORIM Admin Coordinator)
916.376.1662
karen.doran@dgs.ca.gov

Kristy Lac
(Office Technician)
916.376-5317
kristy.lac@dgs.ca.gov
Insurance Services
Karen Bianchini
(Claims and Insurance Manager)
916.376.5280 
karen.bianchini@dgs.ca.gov

Carrie Willson
(Staff Risk Manager - Insurance Services)
916.376-5278
carrie.willson@dgs.ca.gov

Jeff Dierks
(Associate Risk Analyst)
916.376.5279 
jeff.dierks@dgs.ca.gov

Donna Sanderson
(Associate Risk Analyst)
916.376.1621
donna.sanderson@dgs.ca.gov

Lynan Graf
(Assistant Risk Analyst)
916.376-5290
lynan.graf@dgs.ca.gov
Claims Services
General Claims Information or Accident Reporting:
Toll Free: 800.900.3634
916.376.5302
CALNET: 8.480.5302
Fax: 916.376.5277 
claims@dgs.ca.gov

Claims Services Staff:

Karen Bianchini
(Claims and Insurance Manager)
916.376-5280
karen.bianchini@dgs.ca.gov

Chris Verdin
(Staff Risk Manager - Claims Unit)
916.376.5425
christopher.verdin@dgs.ca.gov

Cathy Elly
(Associate Risk Analyst)
916.376.5289
celly@dgs.ca.gov 

Deborah Ewen
(Associate Risk Analyst)
916.376.5292
deborah.ewen@dgs.ca.gov

Kim Clark
(Associate Risk Analyst)
916.376.5315
kim.clark@dgs.ca.gov

Peter Kalisky
(Associate Risk Analyst)
916.376.5295 
peter.kalisky@dgs.ca.gov

Richard Maynard
(Associate Risk Analyst)
916.375.5957 
richard.maynard@dgs.ca.gov

Carmen Casey
(Assistant Risk Analyst)
916.376.5281 
carmen.casey@dgs.ca.gov

Sharon Calton
(Assistant Risk Analyst)
916.375.4664
sharon.calton@dgs.ca.gov

Jessica Townsend
(Assistant Risk Analyst- IHSS Program)
916.376.5296
jessica.townsend@dgs.ca.gov
Statewide Health and Safety

Nancy Galindo
(Business Continuity Manager - Health and Safety)
916.376.1928
nancy.galindo@dgs.ca.gov

Isabel Cortez-Raj
(Staff Risk Manager - Admin)
916.376-5297
isabel.cortez@dgs.ca.gov

Tavelle Matteucci
(Associate Governmental Program Analyst)
916.376.5309
tavelle.matteucci@dgs.ca.gov 

Michele Stiger
(Staff Services Analyst)
916.376.1621
michele.stiger@dgs.ca.gov

First Aid / CPR Training Webpage

DEFENSIVE DRIVERS TRAINING Webpage
DGS Health and Safety Program
Deborah De Anda
(DGS Health and Safety Officer)
916.375.4518
CALNET: 8.480.4518 
debbie.deanda@dgs.ca.gov
Emergency Resources Function
Michael Thomas
(R.E.F. Manager)
916.376.5286
michael.thomas@dgs.ca.gov

Greg Sandin
(Emergency Program Manager)
916.376-5291
greg.sandin@dgs.ca.gov
Natural Gas Services
Marshall Clark
(Program Manager)
916.375.5990
CALNET: 8.480.5287 
marshall.clark@dgs.ca.gov

Celia Torres
(Staff Services Manager I - Assistant Program Manager)
916.376.5274
CALNET: 8.480.5274
celia.torres@dgs.ca.gov

Tarrah Smith
(Associate Governmental Program Analyst - Billing Services)
916.375.5992
CALNET: 8.480.5992
tarrah.smith@dgs.ca.gov

Michelle Greever
(Associate Governmental Program Analyst - Billing Services)
916.375.5426
CALNET: 8.480.5426
michelle.greever@dgs.ca.gov

Joyce Yohner
(Associate Governmental Program Analyst - Gas Projections Services)
916.375.5986
CALNET: 8.480.5986 
joyce.yohner@dgs.ca.gov

About the Office of Risk and Insurance Management (ORIM)

The goal of our office is to assist agencies in managing exposures to accidental losses arising from general operations, employment, motor vehicles, property ownership, and risk financing. Our services include:

  • Insurance procurement
  • Claims adjusting
  • Health and safety training
  • Contract management
  • Consulting on insurance requirements in contracts
  • Other risk management-related services

Various health, safety and wellness activities are also provided to Department of General Services (DGS) employees only. Additionally, we provide emergency planning to DGS employees to ensure they are not only kept aware of preparedness issues, but are in a state of readiness should any anticipated or unforeseen emergency or disaster occur.