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CASp Candidate Frequently Asked Questions



How do I become certified?

Information regarding the process for becoming a Certified Access Specialist (CASp) is detailed in the CASp Examination, Certification, and Practice Standards Handbook (PDF - 1.7 MB). It is imperative that you download and read this document prior to applying to the CASp program. This handbook is designed to guide you through the CASp program application, examination, certification, and certification maintenance process. It contains information on how to become a CASp, and on fees associated with the certification program. In addition, information is provided on the format, administration, and content of the CASp examination along with sample examination questions and answers. This handbook also contains the requirements for certification maintenance and renewal, along with information on the disciplinary process of the certification program. It is your responsibility to read the handbook carefully and become familiar with the procedures and policies contained therein.


Where do I find information about being a CASp?

Prior to applying for qualification into the program, we recommend you download and read both the CASp Examination, Certification, and Practice Standards Handbook (PDF - 1.7 MB) and the complete text of the CASp Program Regulations. The CASp Program certifies through examination an individual's knowledge of various accessibility codes, standards, and regulations. The CASp Program Regulations state the criteria for eligibility, examination, and professional conduct and are designed to assure the public that CASps possess the expertise to assess facilities for compliance with construction-related accessibility standards.


How do I apply to the CASp program?

DSA prefers that all applicants apply to the program online. Application to the program, registration for the CASp Examination, application for certification renewal, and payment of all required fees for certification can be processed online through the CASp Account Login. DSA currently accepts Visa and MasterCard for payment by credit card using our secure pay-online system. Before completing the application, you should thoroughly read the CASp Examination, Certification, and Practice Standards Handbook (PDF - 1.7 MB), as the application fee is nonrefundable. Application and payment must be received a minimum of two business days prior to the CASp Examination registration deadline stipulated on the CASp Examination Dates and Deadlines webpage.

If necessary, you can apply to the program by mail, by downloading form DSA 600-A: CASp Eligibility Application (PDF - 251 KB). Before completing the application, you should thoroughly read the CASp Examination, Certification, and Practice Standards Handbook (PDF - 1.7 MB) and form instructions. If applying by mail, DSA recommends that you submit your application and payment at least two weeks prior to the examination registration deadline listed on the CASp Examination Dates and Deadlines webpage to allow for DSA approval of your application and your subsequent CASp Examination registration by mail.

If sending your application and payment by mail, please mail to:

Division of the State Architect
CASp Program
1102 Q Street, Suite 5100
Sacramento, CA 95811

Notice of candidate eligibility or denial of eligibility will be sent to your email address if an email address was included on your application. If an email address was not provided, notice of candidate eligibility or denial of eligibility will be mailed to the address indicated on your application. If eligibility is confirmed, you will be able to register for the CASp Examination.


How do I register for the CASp examination?

DSA prefers that all candidates register for the exam online through the CASp Account Login. Select the date and place of the examination you wish to attend and pay the examination fee by Visa or MasterCard using our secure pay-online system. The examination fee is nonrefundable. Registration and payment must be received by the examination registration deadline stipulated on the CASp Examination Dates and Deadlines webpage.

If necessary, you can register for the examination by mail, by downloading form DSA 601: CASp Examination Registration (PDF - 150 KB). Before completing the application, please thoroughly read the CASp Examination, Certification, and Practice Standards Handbook (PDF - 1.7 MB) and the form instructions. Registration and payment must be received by DSA by the examination registration deadline stipulated on the CASp Examination Dates and Deadlines webpage.

If sending your examination registration and payment by mail, please mail to:

Division of the State Architect
CASp Program
1102 Q Street, Suite 5100
Sacramento, CA 95811

Confirmation of successful examination registration will be sent to your email address if an email address was included on your examination registration form. If an email address was not provided, confirmation will be mailed to the address indicated on the examination registration form.


What if I need a reasonable accommodation to take the examination?

Examination facilities are accessible to individuals with disabilities. If you require a testing accommodation, please download and read ADA Test Accommodation(s) Guidelines (PDF - 91 KB) for the CASp Examination. Candidates requesting a test accommodation(s) must read form instructions and then submit form DSA 602: CASp Test Accommodations Request (PDF - 53 KB) and form DSA 603: CASp Test Accommodations Request Questionnaire (PDF - 112 KB) to DSA. All reasonable accommodation requests and required documentation must be mailed and must be postmarked by the examination registration deadline listed on the CASp Examination Dates and Deadlines webpage; however, DSA strongly recommends that you submit your reasonable accommodations request and all required documentation as early as possible in order to ensure adequate time for DSA to arrange necessary accommodations. Please review the CASp Examination, Certification, and Practice Standards Handbook (PDF - 1.7 MB) for additional information.


What is the cancellation policy if I have registered for an examination?

A candidate who has registered for an examination and is unable to attend must notify the DSA CASp program at least two business days prior to the examination date, in order to receive credit of the examination fee towards a future examination date. If advance notification is not provided and/or the candidate does not appear for the examination, the candidate will forfeit the examination fee.


How do I update my contact information?

To update contact information, log in with your established username and password at the CASp Account Login and select “My Contact Information” from the main menu. Revise your contact information and click on the “Update” button.


What should I do if I have forgotten my password?

If you have forgotten your password, you may request a password reset from the system. Go to the CASp Account Login and select “Forgot My Password.” Answer the security question you selected when you created your account profile. If the correct answer to the question is submitted, a password reset will be emailed to you. If you experience problems obtaining a password reset, email CASprogram@dgs.ca.gov or call the CASp Program at (916) 323-2737.


How do I change my password?

To change your password, log in with your established username and password at the CASp Account Login and select the link to “Change Password,” which can be found under the “My CASp” tab at the upper left corner of the webpage. Enter your current password under “Password” and then enter your “New Password” and confirm your new password by entering identical characters. When you have completed your entries, click on the “Update” button. You will receive confirmation by email that your account profile was successfully updated. Next time you log in, use your new password. If you experience problems changing your password, email CASprogram@dgs.ca.gov or call the CASp Program at (916) 323-2737.