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Voluntary Certified Access Specialist Program

The Certified Access Specialist (CASp) program was created by Senate Bill 262 (Chapter 872, 2003) and is designed to meet the public's need for experienced, trained, and tested individuals who can inspect buildings and sites for compliance with applicable state and federal construction-related accessibility standards. The CASp program is governed by Title 21 Voluntary Certified Access Specialist Program Regulations (PDF - 188 KB).

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For Business Owners, Property Owners, and Consumers

Having a business/property reviewed by a CASp shows that you care about ensuring equal access for all of your customers, and that you intend to follow the law. The good-faith effort of hiring a CASp may lessen your liability and provide certain legal benefits if an accessibility claim is filed against you.

Find a CASp on the List of Certified Access Specialists

Why is it Beneficial to Hire A CASp? and other Consumer Frequently Asked Questions

To receive email notifications about upcoming events and hear about other resources for business owners, please send an email to join-dsa_casp-businesses@dgslistsrv.ca.gov. A confirmation request will follow.


File a Complaint About a CASp

DSA investigates and takes appropriate disciplinary action when a complaint for alleged misconduct is submitted about a CASp. The purpose of the complaint process is to ensure compliance with statutory requirements, preserve high standards of practice for all CASps, and to protect the health, safety, and welfare of consumers and the general public. Activities subject to disciplinary action include, but are not limited to, unprofessional conduct, misuse of Disability Access Inspection Certificates, conviction of a substantially related crime, breach of contract, and practicing without valid certification.

To file a complaint, please fill out the CASp Consumer Complaint (Form DSA 607) (PDF - 103 KB) and send it via email to CASprogram@dgs.ca.gov or mail to: 

Division of the State Architect
CASp Certification Unit
1102 Q Street, Ste 5100
Sacramento, CA 95811

After receiving the complaint, DSA will contact the complainant and the CASp. If the issue is not within DSA's jurisdiction to resolve, the complainant will be advised if another state or local agency may be able to help, or if alternative means of redress should be pursued. If the investigation by DSA confirms the alleged misconduct, the CASp will be notified of disciplinary action. Disciplinary Actions and Final Decisions are a matter of public record and the complainant will be notified of the outcome of the case.

In preparing a report according to Civil Code §55.53(a), and in issuing a Disability Access Inspection Certificate (DAIC), the CASp issues an opinion on whether individual elements are in compliance with the applicable standards. The inspection results in a determination of the status of compliance of the facility with the applicable standards in effect at the time it was originally constructed or last altered. Due to the inherently subjective nature of interpretations, neither the determination in the report nor the DAIC "certifies" the facility is in compliance with the applicable standards. The DAIC is simply a confirmation that the facility was inspected by a CASp; the DAIC does not signify the facility is code or ADA compliant.

DSA will not investigate a complaint that addresses the CASp's opinion or interpretation of applicable accessibility codes, standards, and regulations. DSA does not have the authority to interpret a specific accessibility standard specific to a facility for the following reasons:

  • The primary responsibility for enforcement of the Americans with Disabilities Act Standards rests with the United States Department of Justice, and through legal action by individuals with disabilities that have faced discrimination based on a construction-related accessibility violation that resulted in a denial of access. DSA and local jurisdictions (building departments) do not have the authority to enforce the ADA on behalf of either the federal government or individuals with disabilities. Therefore, DSA cannot address a complaint by the business owner or third party that challenges the opinion of a CASp where compliance with the ADA Standards is in question.
  • Health and Safety Code §19958 grants to the building department of every city or county the authority to interpret and enforce the California Building Code within its territory. Additionally, the California Attorney General has directed every building department in the state to have a complaint procedure in place and to promptly investigate disability access complaints. DSA cannot address complaints by the business owners or third parties challenging the opinion of a CASp where compliance with the CBC is in question. If an individual has an issue with the actual compliance of a facility with the California Building Code accessibility provisions, they would need to file a code violation complaint with the agency having jurisdiction, which is the local building department.

For Candidates

How Do I Get Certified? and Other Candidate Frequently Asked Questions

Download CASp Examination and Certification Handbook (PDF - 771 KB)

My CASp Account Login - Some customers are encountering difficulties when paying by credit card. If you experience this problem, please use the register by mail option. You may also try an alternate web browser such as Google Chrome or Mozilla Firefox. We apologize for any inconvenience. 

CASp Examination Dates and Deadlines

Examination dates and locations are subject to change. All registered candidates will be notified should changes take place.

Please arrive at the check-in time for each exam for registration, announcements and seating. The actual examination begins after the proctor reads the instructions.

February 24, 2016 - Registration closed February 8.

OaklandMarriott Oakland City Center, 1001 Broadway, Oakland, CA 94607
Hawthorne: Hawthorne Memorial Center, 3901 W. El Segundo Blvd., Hawthorne, CA 90250

OPEN BOOK EXAMINATION

  • Check in begins at 7:30 a.m.
  • List of References (PDF - 15 KB)
  • Project Type: A new private Spinal Care Center providing rehabilitation and long term care for conditions that affect mobility, and supporting outpatient clinic. 

CLOSED BOOK EXAMINATION

  • Check in begins at 12:30 p.m.

June 27, 2016 - Registration closes May 27.

Fresno: Fresno City College, 1101 E. University Ave, Room OAB 251, Fresno, CA 93741
Sacramento: Lions Gate Hotel & Conference Center, 3410 Westover St., McClellan, CA 95652
Hawthorne: Hawthorne Memorial Center, 3901 W. El Segundo Blvd., Hawthorne, CA 90250

OPEN BOOK EXAMINATION

CLOSED BOOK EXAMINATION

  • Check in begins at 12:30 p.m.

October 12, 2016 - Registration closes September 12.

Sacramento: Lions Gate Hotel & Conference Center, 3410 Westover St., McClellan, CA 95652
Hawthorne: Hawthorne Memorial Center, 3901 W. El Segundo Blvd., Hawthorne, CA 90250

OPEN BOOK EXAMINATION

CLOSED BOOK EXAMINATION

  • Check in begins at 12:30 p.m.

 Register for the examination through your CASp Account Login. The list is sortable by location and date.


For CASps

My CASp Account Login - Credit Card Payments: If you are using Internet Explorer, you may not be able to complete a credit card payment within your CASp Account. If you encounter this issue, please use an alternate web browser such as Google Chrome or Mozilla Firefox. If you still experience problems, please register by mail and make payment of applicable fees by check. We are working on a fix and apologize for any inconvenience.

Download CASp Practice Standards and Best Practices Handbook (PDF - 718 KB)

Download CASp Examination and Certification Handbook (PDF - 771 KB)

Purchase Disability Access Inspection Certificates

DSA has made available for purchase numbered Disability Access Inspection Certificates for a price of $10.00 each. Certificates are available for purchase by a jurisdictional agency or a CASp in private practice, and are issued only to CASps.

Requests for purchase of Disability Access Inspection Certificates are to be directed to the CASp Program at:

Division of the State Architect
CASp Program
1102 Q Street, Suite 5100
Sacramento, CA 95811

Along with your check payment, please include the following information:

  • Your full name
  • Your CASp certification number
  • The number of certificates you are purchasing
  • The address to which DSA should mail the certificates

Disability Access Inspection Certificates will be sent by US Mail, or can be picked up at DSA Headquarters in Sacramento. Overnight shipping is available for an additional fee. For a quote on the overnight shipping cost, please call (916) 323-2737 and let us know how many certificates will be in your order.

Continuing Education

Certification maintenance information, including information regarding Continuing Education Units (CEU) required for certification renewal, can be found in the CASp Examination and Certification Handbook (PDF - 150 KB). It is imperative that you download and read this document prior to purchasing and obtaining CEU to become familiar with the requirements for certification maintenance.

DSA does not certify providers of continuing education. Possible sources of continuing education are available at the following links:

For CEU relating to California Building Code updates:

For CEU relating to federal accessibility standards and guidelines:

How Do I Renew My CASp Certification? and Other CASp Frequently Asked Questions

CASp Benefits Flyer (PDF - 344 KB)

CASp Newsletter Archives


For Cities and Counties

The CASp program receives funding through a one-dollar fee collected by California cities and counties when business licenses and equivalent permits are issued or renewed.

Senate Bill (SB) 1186 Fee and Reporting Requirements are applicable to all local jurisdictions.


Contact Information for DSA CASp Program

For questions relating to CASp certification and renewal, please call (916) 323-2737 or email CASprogram@dgs.ca.gov.

For questions relating to the technical aspects of the CASp Program or the Services provided by a CASp, please call (916) 322-2490.

For questions on the accessibility provisions of Chapter 11B of the California Building Code, please call the DSA Technical Assistance Helpline at (916) 445-5827.

Additional Resources for Accessibility Information

California Commission on Disability Access (CCDA)

Department of Rehabilitation (DOR) – Disability Access Services