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Strategic Plan Goals - Office of Strategic Planning, Policy and Research

The Office of Strategic Planning, Policy and Research (OSPPR) assists divisions and offices with long-term planning; facilitates the creation of the department’s strategic plan; oversees customer survey development and analysis; is responsible for DGS forms management; and provides consultative data analysis and process re-engineering.  

Strategic Goals


  • Complete Phase 2 of the comprehensive update of the State Administrative Manual.
Operational Goals

  • Implement a new uploading mechanism for State Administrative Manual updates.
  • Develop a comprehensive set of departmentwide standard templates.

View the 2017 Strategic Plan Booklet here.