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Strategic Plan Goals - Office of Administrative Hearings

The Office of Administrative Hearings (OAH) hears administrative disputes for state and local agencies, including special education due process hearings and mediation for school districts and parents of children with special education needs. 

Operational Goals

  • Establish and implement a process for measures of success with the assistance of the Government Operations Agency.
  • Develop a protocol for destruction of digital recordings and electronic case files pursuant to OAH’s records retention policy.
  • Implement new case management system: Phase 1— Discovery.
  • Develop and implement a secure electronic document filing system and a secure electronic document service system compatible with OAH’s existing case management system.


View the 2017 Strategic Plan Booklet here.