The Office of Public Affairs (OPA) is responsible for developing responses to all news media communications; producing a monthly departmental newsletter; and managing DGS social media channels, photography resources, video production, website management oversight, and writing style guidelines and standards.
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- Modernize the DGS external website to increase access to information.
- Promote DGS-led sustainability efforts in the news media by hosting at least four media events.
- Relaunch the DGS news blog to better highlight services and changes for customers.